Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Madeline Miller

Dicks Sporting Goods Distribution Center
Sugar Grove,IL
2
years of professional experience

Customer-focused Retail Associate with over two years of experience in fast-paced environments. Strong communicator and team player, skilled in problem-solving and maintaining composure during busy periods. Committed to fostering positive relationships with customers and colleagues to enhance loyalty and collaboration.

Work History

Sales Associate

2 Years 4 Months
Dicks Sporting Goods Distribution Center | 07.2024 - Current
  • Assisted teammates with stocking, sorting, and staging items for efficient outbound shipments.
  • Adapted quickly to changing priorities, supporting peak-volume order processing and replenishment tasks.
  • Followed safety procedures and equipment guidelines to maintain secure, efficient operations.
  • Communicated inventory issues clearly to supervisors to support accurate product movement.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Verified product codes, quantities, and packaging details to maintain inventory accuracy.
  • Organized assigned work areas to improve workflow and reduce handling delays.

Education

High School Diploma

West Aurora High School | Aurora, IL | 05.2026
  • 3.5 GPA
  • cum laude graduate
  • Extracurricular Activities: Tennis
  • Extracurricular Activities: Orchestra Band
  • National Honors Society Member
  • Deans Scholarship Recipient

Skills

Customer service
Teamwork and collaboration
Problem-solving skills
Time management
Multitasking strength
Inventory management
Relationship building
Strong work ethic
Flexibility
Flexibility

Accomplishments

  • Heart of a Blackhawk award, during season I was given this award due to my punctuality, kindness, personality, sportsmanship, inclusiveness , leadership, and coachability.

Interests

Tennis
Hiking
Music
Drawing and Painting
Baking
Cooking
Gym Workouts

Timeline

Sales Associate

Dicks Sporting Goods Distribution Center
07.2024 - CurrentRead More

West Aurora High School

High School Diploma
Read More
Madeline Miller