Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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GABRIELLA WHITMORE

Cortland,US

Overview

3
3
years of professional experience

Work History

TRANSPORTATION SPECIALIST

MACY'S
North Jackson
10.2023 - Current
  • Control budget of fuel, shuttle, payroll, and third party services
  • Audit invoices and resolve billing issues
  • Create delivery schedules, consolidates routes, and makes driver adjustments to maximize cubic space and control cost
  • Utilize transportation system to maintain routings and appointments
  • Monitor customer delivery satisfaction and collaborate with teams for action plans as needed
  • Serves as a point of contact for stores to the distribution center regarding delivery
  • Manage equipment repair requests
  • Leverages data to identify opportunities for cost and performance improvement

DISTRIBUTION MANAGER

COASTAL PET PRODUCTS
Alliance
03.2023 - 10.2023
  • Organized daily schedules of shipping, warehouse and traffic personnel
  • Maintained inventory count by monitoring and streamlining order picking, packing, dispatching procedures, and conducting regular cycle count
  • Oversee SKU placement within warehouse
  • Evaluated performance of 5 direct and 73 indirect reports, approved payroll adjustments, and tracked time taken to accomplish daily activities to address inefficiencies and set team KPI's
  • Resolve technical issues related to voice pick and WMS systems
  • Achieved 57% reduction in unnecessary movement in order picking through redesigning picking area
  • Partnered with safety team to implement OSHA and local regulations to build safe work environment
  • Procured essential materials for distribution, shipping, and administrative departments

ACCOUNT MANAGER

STATE FARM
Warren
09.2022 - 03.2023
  • Managed, directed, and coordinated account management service functions
  • Established monthly marketing and sales goals
  • Advocate customer needs cross-departmentally
  • Arranged quotes by utilizing templates in CRM system; created summaries of insurance, schedules, and proposals as required for individual accounts
  • Successfully managed business of 5K accounts

WAREHOUSE TEAM LEAD

THE HC COMPANIES
Warren
02.2022 - 09.2022
  • Managed daily warehouse activities, including supervising truck loading, receiving and picking orders for fineable accounts, and filing shipping/receiving documents
  • Procured parts for branding department in alignment with production schedule, made recommended adjustments to schedule based on inventory level
  • Collaborated with carriers to arrange shipping of international orders, and review claims
  • Tracked and traced shipments and containers till final delivery
  • Developed and maintained strong business relationships with global business partners
  • Supervised order processing and all communication with various ecommerce accounts
  • Recognized as Employee of the Quarter
  • Addressed issues within department promptly and effectively with aim of promoting teamwork and building a positive workplace environment

LOGISTICS COORDINATOR

THE HC COMPANIES
Warren
05.2021 - 02.2022
  • Scheduled inbound and outbound freight, arranged shipping and tracking information, entered and confirmed data for orders, stock receipts, and physical inventory and adjusting where required
  • Work jointly with sales and customer service teams to pick, finalize, and ship sample orders
  • Developed and maintained strong business relationships by communicating in a timely manner
  • Procured essential materials for labeling and shipping departments
  • Member of safety committee

Education

Bachelor of Science (B.S.) - Nursing

Cleveland State University
Cleveland, OH, US

Associate in Applied Science (A.A.S.) - Supply Chain Management

University of Cincinnati
Cincinnati, OH, US

Skills

  • Operations Management
  • Business Acumen
  • Cross-Functional Collaboration & Communication
  • Performance Management
  • Budget Control
  • Safety/OSHA Compliances
  • Customer Service
  • Process Improvement
  • Data Literacy
  • Sales

Volunteer Experience

Junior Achievement Volunteer, Junior Achievement of Eastern Ohio, 03/01/23, 09/01/23

Timeline

TRANSPORTATION SPECIALIST

MACY'S
10.2023 - Current

DISTRIBUTION MANAGER

COASTAL PET PRODUCTS
03.2023 - 10.2023

ACCOUNT MANAGER

STATE FARM
09.2022 - 03.2023

WAREHOUSE TEAM LEAD

THE HC COMPANIES
02.2022 - 09.2022

LOGISTICS COORDINATOR

THE HC COMPANIES
05.2021 - 02.2022

Bachelor of Science (B.S.) - Nursing

Cleveland State University

Associate in Applied Science (A.A.S.) - Supply Chain Management

University of Cincinnati

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GABRIELLA WHITMORE