Gabriella B Munoz
Everett,MA
Summary
Friendly and reliable food and beverage expert, skilled at problem resolution and time management. Comfortable working in a fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution-resolution skills to enhance customer experience.
Overview
5
5
years of professional experience
Work History
Food and Beverage Expert
Target
11.2021 - Current
- Trained new staff members on company policies and procedures.
- Experience in Food and Beverage business fundamentals, department sales trends, inventory, quality and freshness management, guest shopping patterns, and pricing and promotions strategies
- Knowledge of food seasonality, freshness, and quality, food safety standards and routines, and merchandising
- knowledge of guest service fundamentals and experience building a guest-first culture in food and beverage
Cashier
Honey Dew
09.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Mcdonalds
09.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Hoster
Alma Gaucha
01.2020 - 02.2020
Education
High School Diploma -
Jose Maria Carbonell
11.2018
Skills
- Operational Efficiency
- Special Requests
- Rewards Programs
- Guest Experiences
- Phone Orders
- Reception Service
Timeline
Food and Beverage Expert
Target
11.2021 - Current
Cashier
Honey Dew
09.2021 - 11.2021
Cashier
Mcdonalds
09.2020 - 09.2021
Hoster
Alma Gaucha
01.2020 - 02.2020
High School Diploma -
Jose Maria Carbonell
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