Meaghan Bradley
Mirbeau Inn & Spa
Norfolk,US
1
Certification
27
years of professional experience
Dynamic food and beverage professional with a proven track record of elevating dining experiences and optimizing service standards to exceed customer expectations. Expertise in cultivating collaborative team environments that drive performance and consistently achieve business objectives. Adept at navigating evolving industry trends and operational demands, ensuring seamless adaptability in fast-paced settings. Committed to delivering exceptional service while enhancing overall guest satisfaction and loyalty.
Work History
Director of Food and Beverage
3 Years 7 Months- Managed budgeting, forecasting, and cost controls to support revenue and margin targets.
- Directed food and beverage operations across outlets, aligning service standards with guest expectations.
- Developed staffing schedules to maintain coverage, control labor costs, and support smooth daily service.
- Directed food and beverage operations across dining, banquet, and events venues.
- Oversaw a team of 50 employees, scheduling, and daily service standards for front- and back-of-house teams.
Assistant General Manager
4 Years 11 Months- Led 40+ staff in fast-paced environment; enhanced professional development and maintained high service standards.
- Oversaw administrative and operational duties, including scheduling and inventory management, and ensured seamless daily business flow.
- Oversaw administrative and operational duties, including scheduling and inventory management, and ensured seamless day-to-day business flow.
Assistant General Manager
3 Years 3 Months- Managed daily operations and staff performance for high-volume venue, ensuring guest satisfaction and operational efficiency.
- Mentored team members in service standards and conflict resolution, improving overall guest experience.
- Executed financial oversight through P&L analysis and vendor management, implementing cost-saving measures while maintaining service quality.
Beauty Department Manager
5 Years 10 Months- Developed and implemented visual merchandising strategies for beauty products, enhancing product presentation and driving sales performance.
- Cultivated client relationships through personalized consultations surpassing sales targets by fifteen percent for premium beauty brands.
- Collaborated with brands to launch seasonal products and promotional campaigns, aligning visual displays with brand messaging to boost customer engagement.
- Directed beauty department operations for 30 employees, aligning daily execution with sales, service, and merchandising standards.
Corporate Trainer
12 Years 8 Months- Delivered train-the-trainer sessions for managers, strengthening instruction consistency and knowledge transfer across locations.
- Facilitated classroom and on-the-job training for new hires, emphasizing accuracy, speed, and hospitality behaviors.
- Developed onboarding programs aligning with service standards, brand expectations, and role readiness across restaurant teams.
- Created training materials covering POS procedures, guest service, and operational compliance requirements.
Education
Bachelor of Arts (B.A.) - Liberal Arts
Skills
Financial analysis
Operational efficiency management
Skill enhancement coaching
Operational efficiency
Hospitality operations management
Allergen awareness
Diverse menu creation
Marketing and promotions
Certification
T.I.P.S. certified trainer, ServSafe Allergen, Crowd Management
Timeline
Director of Food and Beverage
Mirbeau Inn & Spa
01.2023 - 08.2026Read More
Assistant General Manager
Lucy's American Tavern
02.2018 - 01.2023Read More
Assistant General Manager
Station Eight
02.2016 - 05.2019Read More
Beauty Department Manager
Nordstrom
04.2012 - 02.2018Read More
Corporate Trainer
T.G.I Friday's
08.1999 - 04.2012Read More
University of Colorado Boulder
Bachelor of Arts (B.A.) from Liberal Arts
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