Jeanette Wright
Norfolk
Summary
To assume a challenging position with a Company or corporation, where my proven knowledge and skills with sales, customer service, retail management, license insurance agent, personal finance; time and stress management may be applied
More then 20 years experience in sales and customers. Extremely reliable; results and detailed oriented, self-starter, independent and a team player!
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
44
44
years of professional experience
Work History
Account Receivable
S & K Sales Company
Virginia Beach
01.2004 - Current
- Accounting department, process invoice payment, spreadsheet, prepare invoice mail to clients, create new worksheets for monthly sales.
- Filing, collect payments, other duties as needed
Member Service Specialist
Navy Public Works Center NORVA FCU
Virginia Beach
01.2002 - 01.2004
- Assist members opening and closing checking/saving accounts, CD, IRA, 401 rollovers.
- Interview members for loans, prepare loan applications, assure loans are in compliance with policy and procedures.
- Organize loan files, assist on teller line as needed, cross sale credit unions products.
Policy Service Representative
USAA Automobile Association
San Antonio
11.1999 - 01.2002
- Provided policy service for auto, renters, high value items to include related accounting questions.
- Upgrade coverage on existing incoming members calls.
- Provide Prompt appropriate and effective response to members request.
- Introduced to homeowners, boat and other risk coverage.
Deposit Sales and Service Rep.
USAA Federal Saving Bank
San Antonio
06.1999 - 11.1999
- Telephone banking services, call center area with a deadline oriented environment to include exciting wire transfers of funds.
- Cash advance issued cashier checks, online transfer, bill pay, collections IRA and investments CD accounts.
Sales Representative
Pittsburgh
01.1982 - 01.1985
- Worked as a Sales Representative for a Jazz Specialty store, Saks Fifth Avenue, and Gimbles Department Store.
Education
Westover Senior High School -
Westover Senior High School
GED -
Pittsburgh Public School
Retail Management -
Bradford Business School
Mortgage Banking -
Palo Alto College
Skills
Efficient workflow ensure work assignments and projects are complete and schedule required Payroll adjustment to current payrolls in Pryor periods maintain various payroll records Period performs technical insensitive payroll calculation moderate and excel
- General ledger maintenance
- Payroll liability and deductions
- Accounting and bookkeeping
- Finance
- Financial recordkeeping
- Accounts receivable
- Invoice processing
- Superior attention to detail
- Data analysis and research
- General ledger entries
- Record preparation
- Bank statement reconciliation
- Payroll processing
- Bank reconciliation
- Budget support
- Financial product sales
- Policies and procedures adherence
- Account updating
- Understanding customer needs
- Data entry
- Billing procedures
- Retail marketing
- Telemarketing
- Sales closing
- Account management
- Computer skills
- Verbal and written communication
- Teamwork
- Employee coaching
- Advanced problem solving
- Conflict resolution
- Efficient workflow ensure work assignments and projects are complete and schedule required Payroll adjustment to current payrolls in Pryor periods maintain various payroll records Period performs technical insensitive payroll calculation moderate and excel
- Teller support
- Currency conversion
- Fraud monitoring
- Coin machine balancing
- Daily operations support
- Banking standards compliance
- Sales coaching
- Cash counting
- Customer service
- 10-key touch
- [Number] wpm typing speed
- Sales proficiency
- Night and safe deposit
- Loan payment processing
- Training and development
- Check cashing
- Staff supervision
- Opening and closing procedures
- Staff training
- Consumer banking
- Product and service promotion
- Transaction overrides
- Trustworthy and honest
- Transactions processing
- 10-key data entry
- Cross-selling and upselling
- Cash handling accuracy
- Financial analysis
- Check verification
- Records confidentiality
- Positive attitude
- Multiple priorities management
Work Preference
Job Search Status
Not actively lookingWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Account Receivable
S & K Sales Company
01.2004 - Current
Member Service Specialist
Navy Public Works Center NORVA FCU
01.2002 - 01.2004
Policy Service Representative
USAA Automobile Association
11.1999 - 01.2002
Deposit Sales and Service Rep.
USAA Federal Saving Bank
06.1999 - 11.1999
Sales Representative
01.1982 - 01.1985
Westover Senior High School -
Westover Senior High School
GED -
Pittsburgh Public School
Retail Management -
Bradford Business School
Mortgage Banking -
Palo Alto College