Enthusiastic, results-oriented, and accomplished leader. Career track record of delivering fair and equitable customer service through traditional and non-traditional approaches. Effective leader and communicator with strong problem-solving abilities; recognized for clear decision making, ability to initiate performance improvements through mutual respect and achieve organizational efficiencies. Demonstrated success in proven management practices in municipal government. Able to quickly establish rapport and build strong/sustainable relationships with peers, subordinates, community members and key decision makers. Accustomed to oversight of complex dynamic issues related to organizations and customer service satisfaction around municipal aquatics as well as in the medical field.