Gabrielle Allen
Appleton,WI
Summary
Detail-oriented professional with a strong background in client care and customer service, transitioning into the bakery and pastry industry. Skilled in maintaining hygiene standards and ensuring product quality meets high expectations. Proven ability to develop and execute recipes that delight customers. Committed to continuous learning and delivering exceptional culinary experiences.
Overview
11
11
years of professional experience
8
8
Certifications
Work History
Direct Support Personal
Vista Care
Appleton, United States
04.2025 - Current
- Assisted in medication management and ensured clients adhered to prescribed treatment regimens.
- Trained and mentored new staff on best practices in direct support and client care.
- Maintained a safe and clean environment for clients, adhering to health and safety regulations.
- Established rapport with clients to build trust and facilitate open communication.
- Assisted with transportation and mobility, ensuring clients had access to necessary appointments and activities.
Sales Associate
Walmart
Appleton, United States
03.2023 - 05.2024
- Maintained in-depth knowledge of store inventory and promotions to effectively communicate features and benefits to customers.
- Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience for customers.
- Implemented visual merchandising strategies that improved product visibility and drew customer interest.
- Handled customer inquiries and resolved issues promptly, ensuring high levels of customer satisfaction.
- Trained new staff on company policies, sales techniques, and product knowledge to build a strong team.
Pharmacy Tech/ Customer Service Agent
Walgreens
Gretna, United States
11.2017 - 04.2019
- Managed inventory levels, ensuring that medications and supplies were restocked efficiently.
- Conducted regular audits of inventory and pharmacy operations to maintain compliance with industry regulations.
- Implemented best practices for handling medications, reducing errors and improving patient safety.
- Educated customers on medication usage, potential side effects, and health-related inquiries.
- Participated in team training sessions to improve service delivery and enhance product knowledge.
Care Manager
The Forum
The Woodlands, United States
07.2016 - 10.2017
- Maintained detailed documentation of client interactions and care plans in compliance with regulatory standards.
- Utilized electronic health record (EHR) systems to streamline patient information management and improve accessibility.
- Conducted regular assessments to identify changes in client conditions and implemented timely interventions.
- Promoted wellness initiatives within the client community to encourage healthy lifestyles and prevent illness.
- Conducted outreach programs to raise awareness about available health services and support.
Guest Service Agent
Residence Inn
The Woodlands, United States
05.2015 - 03.2016
- Provided exceptional customer service by addressing guest inquiries and resolving issues in a timely manner.
- Assisted guests with check-in and check-out processes, ensuring a seamless experience throughout their stay.
- Maintained up-to-date knowledge of hotel services and local attractions to enhance guest experiences.
- Processed reservations and managed room allocations using property management software efficiently.
- Assisted in organizing special events and promotions to attract new guests and enhance the hotel's visibility.
Education
High School Diploma -
Bryant High School
Bryant, AR05-2013
Some College (No Degree) - Pharmacology
Brightwood College
Houston, TXSome College (No Degree) - CNA
Texas School Of Buisness
Houston, TXSome College (No Degree) - Baking And Pastry Production
Fox Valley Technical College
Appleton, WISkills
- Microsoft Word
- Organizational skills
- PPE compliance
- Task prioritization
- Flexible and adaptable
- Good Telephone Etiquette
- Problem-solving
- Time management
- Calm under pressure
- Food handling standards
- Recipe interpretation
- Mixing methods
- Bread making
Certification
First Aid/ CPR (pending)
Timeline
Direct Support Personal
Vista Care
04.2025 - Current
Sales Associate
Walmart
03.2023 - 05.2024
Pharmacy Tech/ Customer Service Agent
Walgreens
11.2017 - 04.2019
Care Manager
The Forum
07.2016 - 10.2017
Guest Service Agent
Residence Inn
05.2015 - 03.2016
High School Diploma -
Bryant High School
Some College (No Degree) - Pharmacology
Brightwood College
Some College (No Degree) - CNA
Texas School Of Buisness
Some College (No Degree) - Baking And Pastry Production
Fox Valley Technical College