Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Sassagoula River Cruise Captain
Walt Disney World Company
01.2025 - Current
Operated daily transport across the Sassagoula River connecting Disney resorts (Port Orleans, Old Key West, Saratoga Springs) with Disney Springs.
Provided exceptional guest service as part of Disney's transportation team, assisting guests with directions, safety information, and park navigation while maintaining Disney’s "Five Keys" service standards (Safety, Courtesy, Show, Efficiency, Inclusion).
Ensured the safe boarding and disembarkation of passengers, maintaining awareness of dock conditions, crowd flow, and ADA accessibility needs.
Conducted daily inspections and safety checks of boats, docks, and emergency equipment to ensure compliance with maritime and Disney safety standards.
Communicated effectively with central dispatch and other transportation divisions to coordinate boat movements, manage guest volume, and respond to operational changes or inclement weather.
Adapted quickly to operational changes, including weather delays, high guest volume, and schedule modifications, while maintaining composure and professionalism.
Server
Forte
03.2024 - 05.2025
Provided excellent customer service by anticipating needs and responding promptly to requests.
Greeted and accommodated guests, building positive experience from first interaction.
Demonstrated ability to interact with customers in a friendly and professional manner.
Prioritize multiple tasks in a dynamic environment and stay calm and composed.
Undergraduate Research Assistant
The University of Alabama
10.2022 - 05.2025
Provided supportive activities in the operation of the lab, samples and related daily maintenance.
Adhered to all safety protocols in each laboratory area.
Assisted in the preparation of laboratory equipment and materials for experiments, including setting up apparatus according to instructions.
Disposed of hazardous waste materials according to established protocol.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in biogeochemistry.
Education
Bachelor of Science - Marine Science
University of Alabama
Tuscaloosa, AL
12-2024
Skills
Problem-solving
Time management
Leadership
Critical thinking
Field Work Capabilities
Excellent communication
Accomplishments
Co-authored an abstract on biogeochemical responses to flooding, published by the U.S. Department of Energy.
Abstract titled, "Investigating Hydrologic Connectivity as a Driver of Wetland Biogeochemical Response to Flood Disturbances".
Served as a peer mentor in Crimson Scholars (a scholarship program), offering academic, professional, and personal support to freshman students entering college. (2023 - 2024)