Gabrielle Blackstone
United States of America
Summary
Experienced manager with a strong background in finance, billing, and customer accounts. Focused on maintaining accuracy, reducing errors, and improving overall office performance. I have 15 years of experience managing daily operations, handling accounts, and supporting team success. I am organized, dependable and able to perform in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Branch Manager
World Finance
Auburn, AL
10.2010 - 06.2025
- Managed daily operations and led a team to meet daily goals
- Trained, Coached and supported team members to improve performance
- Reviewed and approved loan applications, ensuring accurate documentation
- Processed and reviewed loan documents to improve workflow efficiency and turnaround time
- Managed billing, collections, and customer accounts to ensure timely payments
- Handled payment processing and posted transactions to accounts
- Prepared reports and tracked office performance
- Monitored all past due accounts, followed up to reduce delinquency
- Resolved customer account issues and billing discrepancies
- Ensured compliance with company policies and lending guidelines
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH12-2028
Skills
- Accounts Receivable & Collections
- Payment Processing
- Data Entry & Accuracy
- Financial Reporting
- Microsoft Excel & Office
- Loan Processing
- Auditing
- Financial Systems & Software
- Cash Handling & Reconciliation
- Tax Preparation & Filing
- Customer Service
- Attention to detail
- Coaching and mentoring
- Verbal/written communication
- Team player
- High-Volume Call Handling
Timeline
Branch Manager
World Finance
10.2010 - 06.2025
Bachelor of Science - Accounting
Southern New Hampshire University