Single-handedly managed the improvement and function of a living list of over 40,000 former and present clients while also executing monthly direct mailings of branded marketing collateral of over 15,000 people
Organized list of thousands of names to better access client information while cleaning up entire base of CRM to enhance the capacities of direct marketing initiatives
Assisted in managing social media platforms with the monthly reach of over 30 million impressions in the New York market (included but are not limited to Facebook, Instagram and LinkedIn)
Contributed to the implementation of marketing campaigns that returned a 73% increase on investment
Product Zone Specialist
Apple Fifth Avenue
New York
06.2022 - 10.2023
Executed merchandising strategies aimed at highlighting key products and promotions, which resulted in enhanced customer interest and increased sales.
Successfully diagnosed and resolved product issues, guiding customers through effective solutions and managing repair/replacement processes.
Exceeded sales targets through the application of successful customer interactions and upselling strategies.
Maintained optimal inventory levels and monitored inventory to meet customer demand and reduce excess stock.
Administrative Assistant
New York City Department of Health
New York
06.2021 - 06.2022
Effectively utilized healthcare software and EHR systems (Epic, Cerner) to streamline administrative tasks and manage patient data.
Supported healthcare professionals by preparing reports, handling billing and coding tasks, and managing office supplies.
Engaged with patients as the first point of contact to gather confidential information, respond to inquiries, and provide administrative support.
Vice President of Sales & Marketing at The Law Offices Of Michael S. LamonsoffVice President of Sales & Marketing at The Law Offices Of Michael S. Lamonsoff