AMILA ČAGALJ
Mostar
Summary
Knowledgeable Job Title specializing in training and administrative management. Adept at documentation, reporting, and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Marketing Assistant
Zinkteknik Bosnia d.o.o
01.2022 - Current
- Implemented social media monitoring tools and conducted in-depth analysis of Instagram and Facebook accounts; identified customer sentiment trends and optimized brand messaging resulting in a 20% increase in engagement and a 15% rise in conversion rates
- Conceptualized, designed, and produced visually stunning social media graphics and promotional materials, resulting in a 40% increase in user engagement and a 25% boost in click-through rates
- Analyzed customer feedback through comprehensive questionnaires and surveys, extracting actionable insights to identify areas for improvement and implement strategic changes resulting in a notable 15% increase in overall customer satisfaction within three months
Mentor
Robotics Club CERIT
02.2020 - Current
- Spearheaded a pioneering participation in the prestigious global robotic competition in Dubai and Mexico City, representing the company on an international stage, showcasing cutting-edge technology, and fostering global partnerships
- Created and developed an autonomous device that promotes environmental sustainability
- Managed organizational structure
- Ensured compliance with international robotic standards
- Mentoring and coaching new robotics recruits
Education
Bachelor of Management - Faculty of Business and Administration
International University of Sarajevo
Sarajevo, B&H10.2024
Skills
- Communicating with clients
- Event planning and organization
- Creativity and problem-solving
- Social media management
- Office administration
- Personal assistance
- Canva
- Microsoft Excel
- Microsoft Word
- Google Docs
- Adobe Photoshop
- Flexible and Adaptable
Websites
Volunteeringactivities
Robotics Club CERIT, Mentor, Mostar, 02/2020, Present, Spearheaded a pioneering participation in the prestigious global robotic competition in Dubai and Mexico City, representing the company on an international stage, showcasing cutting-edge technology, and fostering global partnerships., Created and developed an autonomous device that promotes environmental sustainability., Managed organizational structure., Ensured compliance with international robotic standards., Mentoring and coaching new robotics recruits.
Projects
Energy Impact, Mexico, 05/2020, Mentored and guided a robotics team of 12 high school students to successfully engineer and deploy an innovative, self-sustaining robot capable of generating 500 watts of electrical power, reducing reliance on external power sources by 80%., Led a team in programming and optimizing robots, resulting in a 30% decrease in errors and a 25% increase in overall productivity., Led the successful execution of three Engineering Grand Challenges: achieving affordable solar energy, realizing fusion energy, and developing effective carbon sequestration methods; resulting in groundbreaking advancements and industry recognition.
Personal Information
Available: 03/2024
Languages
Croatian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Timeline
Marketing Assistant
Zinkteknik Bosnia d.o.o
01.2022 - Current
Mentor
Robotics Club CERIT
02.2020 - Current
Bachelor of Management - Faculty of Business and Administration
International University of Sarajevo
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