Proven ability to adapt to diverse environments and manage last-minute changes effectively. Demonstrates resilience under pressure while maintaining high standards of work quality and efficiency. Recognized for consistently delivering results in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Crew Member
Dunkin Donuts
Niagara Falls
09.2025 - Current
Prepared and served beverages and food items to customers efficiently.
Engaged with customers, providing friendly service and addressing inquiries.
Collaborated with team to ensure smooth service during peak hours.
Provided excellent customer service to maintain a positive atmosphere for guests.
Drove team success by quickly completing assigned tasks.
Community Advisor
Niagara University Residence Life
Niagara University
01.2025 - Current
Provided conflict resolution support among students.
Facilitated community engagement activities for residents.
Organized educational programs and activities for residence halls.
Responded promptly to inquiries from current or prospective students via phone calls or emails.
Enforced University policies, rules, and regulations in a professional manner while resolving conflicts between roommates or other members of the community.
Developed positive relationships with all members of the residence hall community.
Academic Peer Tutor
Niagara University Academic Success Center
Niagara University
01.2025 - Current
Facilitated study sessions for diverse students to enhance understanding of course materials.
Assisted students in developing effective study strategies and time management skills.
Collaborated with faculty to align tutoring methods with course objectives and requirements.
Provided individualized support to improve academic performance and confidence in subjects.
Organized resource materials and learning aids to support student learning needs.
Toddler Lead Teacher
Creative Environment Children's Learning Center
Macedon
07.2023 - Current
Developed age-appropriate lesson plans for toddlers' cognitive and social skills.
Created a safe and engaging classroom environment for active learning experiences.
Coordinated daily activities to foster children's creative and physical development.
Engaged families through regular communication about children's progress and activities.
Implemented behavior management strategies to encourage positive interactions among students.
Cart-to-Curb Employee
Wegmans
Penfield
06.2020 - Current
Selected groceries based on customer orders using mobile app technology.
Organized and packed orders efficiently for timely delivery to customers.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.