Accomplished Registered Nurse with a proven track record at the University of Rochester, Strong Memorial Hospital, excelling in patient assessments and direct patient care. Demonstrated leadership in mentoring new staff and enhancing patient satisfaction through compassionate care. Skilled in medication administration and providing emotional support, adept at improving care coordination and clinical outcomes. Level II RN with 6+ months of charge experience.
Overview
4
4
years of professional experience
Work History
Registered Nurse
University of Rochester, Strong Memorial Hospital
07.2023 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
Retail Keyholder
Bath and Body Works, Limited Brands
09.2022 - 07.2023
Stored security alarm codes and keys and made routine code changes.
Performed category maintenance by rotating products according to company product rotation policy.
Opened and closed store at proper times for reliable services.
Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
Participated in regular team meetings to discuss performance metrics, set goals, identify areas for improvement and share best practices.
Monitored competitor activity and shared insights with upper management helping adjust pricing/promotions accordingly.
Nurse Extern
University of Rochester, Strong Memorial Hospital
06.2022 - 07.2023
Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
Monitored patient vital signs and reported any changes to nursing staff.
Collaborated with supervising nurses to ensure quality care for all patients on the unit.
Provided emotional support to family members during critical situations, fostering trust and open communication among caregivers, patients, and families.
Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
Sales Associate
Bath and Body Works, Limited Brands
10.2020 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Referral & Prior Authorization Specialist at University of Rochester, Strong Memorial HospitalReferral & Prior Authorization Specialist at University of Rochester, Strong Memorial Hospital
Prior Authorization Representative at University of Rochester, Strong Memorial HospitalPrior Authorization Representative at University of Rochester, Strong Memorial Hospital
Postdoctoral Researcher at University of Rochester, Strong Memorial HospitalPostdoctoral Researcher at University of Rochester, Strong Memorial Hospital