Gabrielle Cecchi
New York,NY
Summary
Dynamic and goal-driven operations executive with high integrity, strong work ethic and proven leadership skills. Demonstrated experience in team building. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.
Overview
8
8
years of professional experience
Work History
Chief of Staff and Operations Manager
Empower
McLean, VA
03.2021 - Current
- Developing company-wide strategy and operations playbook.
- Managing cross-functional organization-wide projects: updating the driver/rider referral program, preparing for the launch of new markets, testing new app updates, negotiating partnerships with third party vendors etc.
- Managing relationships and communication with board members, advisors, and shareholders.
- Leading hiring processes: drafting and posting job descriptions, outlining the interview process, and screening candidates for engineering, CS, and operations roles.
- Acting as General Contractor in buildout of Empower’s new headquarters.
DC General Manager
Empower
McLean, VA
09.2020 - 03.2021
- Launched Empower in DC market and led the operations team of 6 employees.
- Coordinated and planned all driver and rider DC launch events.
- Monitored the DC marketplace and ensured marketplace metrics: Grew the DC rider market from zero to over 50,000 and DC driver market from 3,000 to over 10,000. Grew DC total rides from zero to over 300,000.
- Developed strategies to improve efficiency in driver and rider signups and onboarding.
- Worked with the Engineering team to further improve the product based on market and customer requirements.
Marketing and Operations Manager
Empower
McLean, VA
03.2020 - 09.2020
- Coordinated and led all driver and rider acquisition: Grew driver signups from zero to 3,000 in 4 months.
- Managed 8 interns for grassroots driver signups.
- Created critical relationships with drivers and leaders in the DC driver community.
- Developed CS at Empower: responded to all CS inquiries, created processes, and wrote content.
- Managed social media accounts and mass communication to drivers and riders.
Marketing and Events Coordinator
PeopleGrove Inc
San Francisco, CA
06.2019 - 08.2019
- Coordinated the annual Innovators Conference at Wharton Business School in San Francisco.
- Organized 15 regional summits, providing logistical support for events around the country.
- Developed experiential programs and designed activities to improve attendee experience.
- Wrote reports on mentorship and contributed content to blogs and social media Neal Simon for US Senate Campaign, Campaign Fellow, Rockville.
Campaign Fellow
Neal Simon for US Senate Campaign
Rockville, MD
05.2018 - 11.2018
- Organized and managed team of 20 interns and volunteers to achieve grassroots goals across the state.
- Developed and implemented ballot access strategy for the campaign.
- Assisted in planning and coordination of fundraising and political events for Neal Simon.
Marketing Assistant
Veluxe Headquarters
Washington, DC
05.2017 - 08.2017
- Researched and pitched innovative ideas for improving the app and website.
- Interfaced with preferred clients to collect feedback on their experience and improve services.
- Wrote daily fashion blog posts for the Veluxe website and managed social media platforms.
- Compiled weekly data from app and website usage.
Marketing and Social Media Assistant
ArtStar
New York, NY
06.2016 - 08.2016
- Established connections with distributors, editors, and artists within the visual arts, media, and fashion industries.
- Strengthened the ArtStar blog, website, and newsletter by writing and designing daily blogs on Photoshop.
- Assisted the CEO in interfacing with preferred clients to increase brand loyalty.
Education
Bachelor of Arts - International Studies And French Studies
Fordham University
New York06.2020
La Sorbonne
Paris, France2019
Skills
- Cross functional team management
- Recruiting and hiring
- Project management
- Sales expertise
- Customer relationship management
- Team training and development
- Communication and people skills
Languages
Fluent Spanish and French, Conversational Italian
Timeline
Chief of Staff and Operations Manager
Empower
03.2021 - Current
DC General Manager
Empower
09.2020 - 03.2021
Marketing and Operations Manager
Empower
03.2020 - 09.2020
Marketing and Events Coordinator
PeopleGrove Inc
06.2019 - 08.2019
Campaign Fellow
Neal Simon for US Senate Campaign
05.2018 - 11.2018
Marketing Assistant
Veluxe Headquarters
05.2017 - 08.2017
Marketing and Social Media Assistant
ArtStar
06.2016 - 08.2016
Bachelor of Arts - International Studies And French Studies
Fordham University
La Sorbonne
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