Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Interests
Timeline
OperationsManager

MARC S. SHEN

Summary

Results-driven A+USMC Veteran with over a decade of experience in project and operations management within the power generation and structural/construction engineering sectors. Adaptability, comprehension, and excellence in new tasks have been honed through military service and civilian work. Completed Project Management Professional (PMP) coursework at Clemson University Corp Learning Center. Well-equipped to contribute effectively to team environments and excel in independent roles. Focus on operational efficiency and strategic planning to drive business performance, implement process improvements, and achieve organizational goals through collaboration and adaptability.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Operations Manager

Recon Response Engineering
01.2023 - Current
  • Responsible for day-to-day operations within the office. Communicating and reporting directly to senior leadership. Performance of Inspections and production of field reports.
  • Management of Project Schedule
  • All aspects of Accounts Receivables
  • Production of Construction Take-offs, Proposals and Project Intake.
  • Client Management and Account Management
  • Introduction/Training/Implementation of new software platforms

Deputy Sheriff (Uniformed Patrol Division)

Anderson City Police Department
01.2021 - 01.2023
  • Responsible for uniformed patrol within assigned zones in the City of Anderson. Responsibilities include criminal investigations, traffic enforcement, accident investigation, assisting community policing programs.
  • Generating Arrest Warrants
  • Capture of suspects.
  • Follow up investigations
  • Language Translator for State of SC Human Trafficking Unit
  • Street Crimes Initiatives

Deputy Sheriff (Uniformed Patrol Division)

Pickens County Sheriff's Office
01.2019 - 01.2021
  • Responsible for uniformed patrol within assigned zones in the County of Pickens. Responsibilities include criminal investigations, traffic enforcement, accident investigation, assisting community policing programs.
  • Warrant Service
  • Loaned to Special Operations Narcotics Unit
  • Conduct narcotics investigations.
  • Surveillance
  • Generating search warrants for narcotics, phones and vehicles and arrest warrants

Fellowship Program Manager

Upstate Warrior Solution
01.2018 - 01.2019
  • Responsible for coordination and development of the Veteran employment program. Reported to the Deputy Director.
  • Reviewed initial candidate packets
  • Developed the candidate selection process
  • Coordinated with local area businesses and guest speakers for employment events
  • Partnered with local area vendors for the hosting of event locations

Special Service Representative

Federal Eastern Corp
01.2008 - 01.2011
  • Utilized virtual office, contact employees and cloud-based platform.
  • Negotiated contracts worth $2K to $30M
  • Conducted review process identifying failure points and solutions.
  • Vendor Relationship Management
  • Business to Government contract negotiations

Police Officer (Patrol)

Clearwater Police Department
01.2002 - 01.2007
  • Responsible for the uniformed patrol within assigned zone/sectors in the City of Clearwater. Responsibilities included criminal investigations, traffic enforcement, accident investigation, community policing programs and 24- hour response to SWAT operations SWAT as a sniper and Immediate Reaction Team member.
  • Service of high-risk search warrants.
  • Capture of high-risk suspects.
  • Conduct narcotics investigations.
  • Crowd control.

United States Marine Corp, FAST Co
01.1992 - 01.1997
  • Security of US Assets
  • Close Quarters Battle
  • Enhanced Military Operations in Urban Terrain
  • Convoy Operations
  • Maritime Close Quarters Battle
  • 2001 Honorable Discharge

Education

High School Diploma -

Dunn School
Los Olivos, CA
06-1989

Associate of Arts - Criminal Justice

St. Petersburg College
St. Petersburg, FL
02-2002

Skills

  • Operations Management
  • Project Management
  • Resource Management
  • Cross Functional Team Management
  • Account Management
  • Contracts/Proposals Development
  • Vendor Relationship Management
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Operations monitoring
  • Planning and implementation
  • Project management
  • Customer relationship management
  • Workflow optimization
  • Process improvement
  • Health and safety compliance
  • Client relations
  • Customer relationship management (CRM)
  • Onboarding and orientation
  • Invoice processing
  • Conflict mediation
  • Cost reduction
  • Cross-functional collaboration
  • Strategic partnerships
  • Sales background
  • Financial management
  • Expense reports
  • Cost control
  • Document control
  • Business development
  • Incidents management
  • Schedule management
  • MS office

Accomplishments

    Recipient of Navy and Marine Corps Achievement Medal. Recipient of Coast Guard Meritorious Unit Commendation distinguished “O” Operation. Recipient of Joint Meritorious Unit Commendation. Named Clearwater Police Department Officer of the Month in January ‘05 and July '06. Member of Special Weapons and Tactics Team, Clearwater Police Department. Member of the SWAT Sniper Team Element, Clearwater Police Department. Recipient of the Governor's Life Saving Award, State of South Carolina. Implemented process improvements to contract construction, revisions and updates which resulted our Special Service Representative contract extending from a 1 year contract to a two year contract between Federal Eastern Corporation and Westinghouse.

Certification

  • ICC Certified Permit Technician
  • Contractors Institute Florida Laws, Rules & Ethics Course
  • Contractors Institute Building Codes & Plan Interpretation Course
  • Contractor Institute Construction Math & Plan Interpretation Course
  • OSHA 30-hour General Industry Safety and Health Certification
  • ICRI Concrete Surface Repair Technician Course
  • Clemson University, Corp Learning Center Project Management Course (PMP)
  • Basic S.W.A.T. School Pinellas County Sheriff's Office
  • Tactical Rescue Technician Casualty Response Training/TLE North American Rescue
  • Train-the-Trainer Casualty Response Course North American Rescue
  • Basic Sniper Skills SniperCraft
  • ICS-100,195, 200, 700 & 800 Emergency Management Institute
  • IS-00700, IS00800 National Response Plan Course
  • Weapons of Mass Destruction Course CPD, 2003
  • WMD Awareness- AWR160 National WMD Standardized Course
  • Active Shooter Response, Part I, Part II, Part III, Part IV Project Sentinel Course
  • Anti-Terrorist Awareness Project Sentinel
  • CMS General Instructor Techniques S.P.C. Allstate Center
  • CMS First Aid Instructor S.P.C. Allstate Center
  • Close Quarters Battle NSGA Northwest, USMC
  • Maritime Close Quarters Battle NSGA Northwest, USMC
  • Marksmanship Instructor USMC, MCSFBN Co.
  • Advanced Machinegun Leaders Course USMC Camp Lejeune, NC

Affiliations

  • Upstate Warrior Solutions

Interests

  • Woodworking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in low-impact exercises to strengthen core muscles
  • Stand-up Paddleboarding (SUP)
  • Formula One Auto Racing
  • Food Tourism
  • Cooking
  • Travel
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Wine Tasting
  • Adventure Travel
  • Environmental Conservation Projects
  • Personal Development and Self-Improvement
  • Veteran Out Reach

Timeline

Operations Manager

Recon Response Engineering
01.2023 - Current

Deputy Sheriff (Uniformed Patrol Division)

Anderson City Police Department
01.2021 - 01.2023

Deputy Sheriff (Uniformed Patrol Division)

Pickens County Sheriff's Office
01.2019 - 01.2021

Fellowship Program Manager

Upstate Warrior Solution
01.2018 - 01.2019

Special Service Representative

Federal Eastern Corp
01.2008 - 01.2011

Police Officer (Patrol)

Clearwater Police Department
01.2002 - 01.2007

United States Marine Corp, FAST Co
01.1992 - 01.1997

High School Diploma -

Dunn School

Associate of Arts - Criminal Justice

St. Petersburg College
MARC S. SHEN