Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Chambliss

Plant City,FL

Summary

Proven track record in enhancing customer engagement and sales, notably at The Home Depot Inc, by leveraging exceptional problem-solving and customer service skills. Expert in crew oversight and worksite safety, achieving a significant reduction in safety incidents. Demonstrated ability to lead teams in high-pressure environments, ensuring projects meet stringent quality and budgetary guidelines. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

The Home Depot Inc
07.2023 - 02.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased lumber sales by providing excellent customer service and in-depth product knowledge.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.

Call Center Representative

AT&T
03.2023 - 06.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Responded to customer calls and emails to answer questions about products and services.

Construction Foreman

Moss Solar
06.2021 - 04.2023
  • Supervised field crews to maximize quality and work efficiency.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
  • Verified and submitted team timesheets.
  • Inspected work for compliance with applicable regulations and job specifications.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Developed efficient installation techniques to decrease labor time.

Retail Sales Associate

Forever 21
10.2019 - 03.2020
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Plano West Senior High School
Plano, TX
06.2019

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Customer Engagement
  • Flexible Schedule
  • Heavy Lifting
  • Workplace Safety
  • Shelf Organization
  • Pallet Jack Operation
  • Reliability and punctuality
  • Merchandising Techniques
  • Pricing and Signage Updates

Timeline

Retail Sales Associate

The Home Depot Inc
07.2023 - 02.2024

Call Center Representative

AT&T
03.2023 - 06.2023

Construction Foreman

Moss Solar
06.2021 - 04.2023

Retail Sales Associate

Forever 21
10.2019 - 03.2020

High School Diploma -

Plano West Senior High School

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Gabrielle Chambliss