Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabrielle Davis

South Williamsport,PA

Summary

Detail-oriented and professional individual with excellent communication, interpersonal, and creative thinking skills. Seeking to leverage abilities to successfully fill vacancy at your company. Frequently praised as hard-working by peers, can be relied upon to help company achieve its goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Jewelry Specialist

Kay Jewlers
11.2016 - Current
  • A self-motivated and organized professional with over 8 years’ experience providing thorough and skillful support to other team members.
  • Assisting and training new hires not only by educating on product knowledge but also by boosting team members with confidence.
  • Uncovering guest needs by asking open ended discovery questions, developing a plan of action and following through to ensure guest satisfaction.
  • Responsible for approaching and greeting potential clients, offering advice, helping hesitant customers to make a confident and informed decision, and closing sales.
  • Building guests’ trust and confidence in our company by going above and beyond to deliver a customer first experience for every single guest.
  • Experience as that key holder which included responsibilities such as doing nightly deposits, setting team members daily goals, assisting with customer service issues and delegating tasks to team members.
  • Assisted in designing custom pieces, resulting in unique and memorable jewelry for clients.
  • Stayed up-to-date on industry trends, allowing for informed recommendations that aligned with current styles and consumer tastes.

Sales Associate

Comcast
05.2023 - 04.2025


  • Provided detailed product information to customers, including features, prices, and availability.
  • Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Sales Associate

EDGE BY KNOW STYLE
08.2015 - 09.2016
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.

Education

High School Diploma -

LAKESIDE HIGH SCHOOL
Evans, GA
05.2015

Skills

  • Exceptional customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Cash handling accuracy

Certification

Certified Diamontologist

Timeline

Sales Associate

Comcast
05.2023 - 04.2025

Jewelry Specialist

Kay Jewlers
11.2016 - Current

Sales Associate

EDGE BY KNOW STYLE
08.2015 - 09.2016

High School Diploma -

LAKESIDE HIGH SCHOOL

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