Jaden Mcgee
Culver's
Hoover,USA
1
Certification
5
years of professional experience
Results-driven marketing professional with experience in campaign development and customer engagement. Skilled in communication and teamwork, contributing to increased customer satisfaction. Expertise in marketing strategy formulation and market trend analysis, complemented by knowledge in gemstone identification and luxury sales. Committed to building lasting client relationships and delivering tailored service in dynamic retail environments.
Work History
Jewelry Specialist
6 Months- Greeting and assisting customers in a friendly, professional manner.
- Educating customers about jewelry materials, gemstones, diamonds, and warranties.
- Recommending products based on customer preferences and special occasions.
- Established trust with customers by leveraging product knowledge and delivering exceptional service.
- Executed sales transactions and managed financing or protection plan options.
- Maintaining attractive product displays and ensuring merchandise is secure.
- Achieved sales goals, enhancing store performance through targeted customer engagement.
- Following security procedures when handling valuable merchandise.
- Assisting with inventory counts, special orders, and jewelry repairs or services.
- Handle jewelry cleanings, inspect prongs, and coordinate repair or appraisal services with bench jewelers.
- Educate clients on diamond grading standards (e.g., the 4 Cs), precious metals, and gemstone authenticity.
Usher
3 Years 4 Months- Welcomed and greeted guests at Talladega Superspeedway events, facilitating smooth a smooth seating process and improving guest satisfaction.
- Facilitated seating for guests with limited mobility, prioritizing comfort and safety during the event.
- Guided guests to restrooms, refreshments, and exits, contributing to a positive overall experience at the stadium.
- Guided attendees to seating areas, ensuring efficient crowd management during events.
- Assisted in maintaining safety protocols for large gatherings and high-traffic environments.
Intramural Referee
4 Years 4 Months- Enforced game rules and ensured fair play during intramural games.
- Promoted sportsmanship and maintained player safety, fostering a positive and respectful game environment.
- Recorded game scores and set up equipment, facilitating smooth game operations and ensuring readiness for each match.
Team Member
5 Years 1 Month- Achieved efficient processing of 100+ orders each day, contributing to a 15% rise in positive customer reviews and satisfaction levels.
- Collaborated with coworkers to complete daily tasks and ensured safety and sanitation rules were followed.
- Greeted customers and maintained cleanliness in front areas to uphold service standards at Culver's Restaurants in Hoover, Alabama.
Marketing Intern
2 Months- Contributed to creation and implementation of marketing campaigns to increase brand awareness.
- Collaborated in brainstorming sessions to develop innovative ideas for campaigns and promotions.
- Identified new marketing and distribution channels based on insights from campaign performance.
Education
Bachelors - Sports Management, Minor Marketing
Activities: Student Activities Council (SAC), Reformed University Fellowship (RUF), International Student Organization (ISO)
Skills
Sales Transactions
Customer Engagement
Customer Service
Collaborative Selling
Jewelry Security
Cash handling
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Decision-making
Communication
Customer support
Guest Experience
Gemstone identification
Certification
Pediatric First Aid, CPR and AED
Timeline
Jewelry Specialist
Jared Galleria Of Jewelry
02.2026 - CurrentRead More
Marketing Intern
Center Point High School
05.2025 - 07.2025Read More
Usher
Talladega Speedway
04.2023 - CurrentRead More
Intramural Referee
JSU Rec Center
04.2022 - CurrentRead More
Team Member
Culver's
07.2021 - CurrentRead More
Jacksonville State University
Bachelors from Sports Management, Minor Marketing
Read More
Awards
Pediatric First Aid, CPR and AED, 01/01/24 - 12/31/26, Mr. Jax State, 01/01/22 - 12/31/23, Mr. Friendly, 01/01/23 - 12/31/24, Homecoming Court, 01/01/24 - 12/31/25
Events
- SEC Baseball Tournament, 01/01/23, Participant
- Ball roller for JSU Volleyball World Games, August 2022, JSU
- Ambassador for the Birmingham Bowl, January 2022, JSU
- Safety Security Jacksonville State University, August 2021
- Hospitality Volunteer for The World Games, July 2022