Gabrielle DiMaria
Colorado Springs,CO
Summary
Detail-oriented Computer and Network Technician with expertise in troubleshooting and supporting technology systems in healthcare and IT environments. Delivers effective technical solutions to end users while maintaining composure under pressure and leveraging strong problem-solving and communication skills.
Overview
14
14
years of professional experience
Work History
Computer and Network Technician
CSDNet
Brentwood, New York
10.2022 - 06.2026
- Installed and configured network hardware and software for optimal performance
- Managed user accounts within the Active Directory domain structure
- Collaborated with IT teams when necessary to ensure proper implementation of projects
- Resolved routing, wireless and other network-related issues
- Monitored ticketing system for prompt response to user requests and inquiries
- Performed regular maintenance and troubleshooting on printers to ensure optimal performance
Pain Management Billing Specialist
Spinecare Long Island
Hauppauge, New York
11.2021 - 10.2022
- Maintained accurate records of collections, adjustments and denials in the system.
- Collaborated with medical staff to gather necessary documentation for claims processing
- Communicated with patients regarding billing inquiries and payment options effectively
- Contacted insurance providers to verify insurance information and obtain billing authorization.
Medical Assistant & Scribe
Greenberg Cosmetic Surgery & Dermatology
Smithtown, New York
09.2020 - 11.2021
- Performed patient intake, including taking vital signs, medical history, and insurance information
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy
- Reviewed laboratory results with physicians prior to informing the patient of findings
- Educated patients on skincare routines and post-treatment care instructions
- Transcribed physician notes during patient consultations and examinations
Medical Assistant & Receptionist
PM Pediatrics Urgent Care
North Babylon, New York
12.2015 - 09.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Collected, labeled and stored laboratory specimens properly prior to testing
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, collected copays and managed patient flow while greeting visitors in a professional manner
- Verified patient insurance information and processed necessary paperwork accurately
Library Page
Brentwood Public Library
Brentwood, New York
12.2012 - 11.2015
- Assisted patrons in locating resources and navigating the library system
- Organized book carts, maintained collections, and re-shelved books
- Performed regular shelf reading duties to ensure accuracy of call numbers on shelves
- Checked class registration lists and admitted patrons into classes, ensuring smooth access to programs
- Assisted patrons with library computers and provided technical support, fostering digital literacy
Education
Bachelor of Science - Health Science
Stony Brook University
Stony Brook, NY05-2020
Associate of Arts - General Studies
Suffolk County Community College
Brentwood, NY05-2017
Skills
- Network troubleshooting
- Active Directory management
- Network security
- Computer troubleshooting
- Software installation
- Application support
- Ticket management
- Cabling infrastructure
Timeline
Computer and Network Technician
CSDNet
10.2022 - 06.2026
Pain Management Billing Specialist
Spinecare Long Island
11.2021 - 10.2022
Medical Assistant & Scribe
Greenberg Cosmetic Surgery & Dermatology
09.2020 - 11.2021
Medical Assistant & Receptionist
PM Pediatrics Urgent Care
12.2015 - 09.2020
Library Page
Brentwood Public Library
12.2012 - 11.2015
Bachelor of Science - Health Science
Stony Brook University
Associate of Arts - General Studies
Suffolk County Community College