Dedicated professional with strong customer service skills, adept at problem resolution and team collaboration. Committed to creating welcoming environments and ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Asset Protection Services Team Associate
Walmart
Gadsden
06.2020 - Current
Greeting customers
Cleaning front lobby
Doing routine receipt checks
Helping out customers as they come in and leave
Ensuring customer satisfaction
Retail Sales Associate
Cracker Barrell
Attalla
11.2024 - 01.2025
Assisted customers in selecting merchandise and provided product knowledge.
Processed customer transactions using point-of-sale systems efficiently.
Maintained store cleanliness and organized merchandise displays regularly.
Collaborated with team members to ensure smooth daily operations.
Handled customer inquiries and resolved issues promptly and professionally.
Restocked shelves with new inventory while following visual merchandising standards.
Host
Cracker Barrell
Attalla
11.2023 - 01.2024
Greeted and seated guests promptly to ensure a welcoming atmosphere.
Managed waitlists effectively to optimize table turnover.
Communicated daily specials and menu items to enhance guest experience.
Collaborated with servers and kitchen staff to streamline service operations.
Maintained cleanliness and organization of the host area for efficiency.
Handled guest inquiries and concerns with professionalism and care.
Education
Associate of Applied Science - Business Administration
Gadsden State Community College
Gadsden, AL
12-2025
Skills
Customer service
Team collaboration
Visual merchandising
Cash handling
Time management
Problem resolution
Decision-making capacity
Call center operations
Timeline
Retail Sales Associate
Cracker Barrell
11.2024 - 01.2025
Host
Cracker Barrell
11.2023 - 01.2024
Asset Protection Services Team Associate
Walmart
06.2020 - Current
Associate of Applied Science - Business Administration