Gabrielle Dunham
West Babylon,NY
Summary
Proven track record in event decoration and customer service, demonstrated at Lauren Taylor Floral Elegance. Skilled in problem-solving and strong communication, effectively managed staff and coordinated with vendors to elevate event setups, achieving improved customer service efficiency. Showcased quick learning ability and professional demeanor across diverse roles, enhancing guest experiences and operational success.
Overview
2025
2025
years of professional experience
Work History
Special Event Decorator
Lauren Taylor Floral Elegance
Lindenhurst, NY
01.2024 - Current
- Created and implemented designs for corporate events, parties, weddings, and other occasions.
- Organized floral arrangements according to customer specifications.
- Coordinated with vendors to ensure timely delivery of supplies.
- Maintained inventory of decorative items such as fabrics, ribbons, lights.
- Managed staff responsible for setting up decorations according to design plans.
- Assisted in loading and unloading trucks transporting necessary materials for each event.
- Conducted quality control checks before each event began to ensure everything was set up properly.
- Developed creative solutions when unexpected problems arose while setting up decorations.
- Resolved customer complaints regarding services or products in a professional manner.
- Implemented new processes to improve customer service efficiency.
Petting Zoo Assistant
Steppin' Out Ponies & Petting Zoo
Central Islip, NY
03.2022 - 11.2023
- Staged private parties at client's homes, along with schools and summer camps.
- Maintained a safe environment for the guests and animals by supervising children's interaction with the animals.
- Assisted with the loading and unloading of livestock onto trucks for transport purposes.
- Provided education and interpretation of the animals to visitors.
- Assisted in the daily care of animals, including feeding, cleaning enclosures, monitoring health, and providing enrichment activities.
- Responded to inquiries from visitors regarding zoo rules, policies, regulations and general information about the company and its animals.
- Managed the collection of payment from guests hiring the zoo.
- Participated in public outreach activities such as community festivals or school presentations on behalf of the zoo.
Restaurant Hostess
Restoration Kitchen
Lindenhurst, NY
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Monitored customer satisfaction levels throughout their meal experience.
- Ensured compliance with health and safety regulations at all times.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Education
HS Diploma -
West Babylon High School
06.2024
Environmental Studies
Stony Brook University
Stony Brook, NYSkills
- Problem-solving capabilities
- Strong communication abilities
- Professional Demeanor
- Hard and Determined Worker
- Quick Learner
- Adaptive and creative
Extracurricular Activities
Volunteer work at soup kitchens, cleaning parks, school events, and animal shelters.
References
References available upon request
Timeline
Special Event Decorator
Lauren Taylor Floral Elegance
01.2024 - Current
Petting Zoo Assistant
Steppin' Out Ponies & Petting Zoo
03.2022 - 11.2023
Restaurant Hostess
Restoration Kitchen
HS Diploma -
West Babylon High School
Environmental Studies
Stony Brook University
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