Gabrielle Ferraro
Westerly
Summary
Dedicated and customer-focused team player with 5 years of experience in the food service industry. Skilled in cashiering, food handling, hosting, and barbacking, with a proven ability to thrive in fast-paced environments. Experienced in delivering excellent customer service, managing transactions accurately, supporting team operations, and ensuring a clean, efficient, and welcoming dining experience. Adaptable, reliable, and enthusiastic about contributing to a positive customer experience.
Overview
5
5
years of professional experience
Work History
Barback/Expo Runner
Haversham Village LLC
10.2025 - Current
- Replaced empty kegs and soda syrups.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Addressed customer complaints and inquiries to verify satisfaction.
- Informed restaurant staff about feedback or requests to promote customer satisfaction.
- Communicated food orders to chefs to execute priorities and special requests.
Food Runner/Host
The Andrea
04.2024 - Current
- Greeted customers and provided outstanding customer service.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered food orders from the kitchen to guests in an orderly fashion.
- Verified order accuracy and ensured all plates matches ticket specifications before leaving the kitchen.
- Worked flexible hours and picked up shifts to help the business.
Cashier
Beach Bums
05.2021 - 09.2024
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
Education
Associate of Science - Criminal Justice
Community College of Rhode Island
Warwick, RI05-2027
Skills
- Bar organization
- Beer keg installation
- Equipment handling
- Cleaning proficiency
- Foodservice
- Workflow coordination
Timeline
Barback/Expo Runner
Haversham Village LLC
10.2025 - Current
Food Runner/Host
The Andrea
04.2024 - Current
Cashier
Beach Bums
05.2021 - 09.2024
Associate of Science - Criminal Justice
Community College of Rhode Island