Gabrielle Garza
San Antonio,US
Summary
Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Lackland Donor Center
San Antonio, US
03.2022 - Current
- Determined donor eligibility by conducting screenings, interviewing potential donors, and obtaining medical histories
- Gathered tourniquets, needles, and blood collection devices to prepare work trays
- Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation
- Kept track of the specimens I collected by initialing, dating, and noting the date and time of collection
Phlebotomist
GCAM Plasma Center
San Antonio, US
10.2020 - 11.2021
- Labeled vacutainer tubes correctly with the patient's name, date, and time of collection
- Kept track of the specimens I collected by initialing, dating, and noting the date and time of collection
- Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins
- Gathered tourniquets, needles, and blood collection devices to prepare work trays
Call Center Representative
Carenet
San Antonio, US
03.2020 - 05.2020
- Interrogated customers and gathered data in order to better understand their needs and provide quick solutions
- Helped the business achieve and maintain industry-leading customer service ratings
- Aided customers by carefully listening, identifying problems, and making recommendations based on my extensive product knowledge
- Followed company policies and scripts to ensure that call-time and quality standards were met on a consistent basis
Cashier
Marshalls
San Antonio, US
11.2017 - 02.2020
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Efficiently and accurately processed a large number of transactions
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Provided attentive and skilled assistance to all customer needs
- Answered questions about store policies and concerns to support positive customer experiences
Education
Phlebotomist -
Texas School Of Phlebotomy
China Grove, TX01.2020
High School -
East Central High School
San Antonio, TX, United States01.2017
Skills
- Customer service
- Friendly demeanor
- Multi-tasking ability
- Time management skills
- Blood collection
- Patient care
Timeline
Phlebotomist
Lackland Donor Center
03.2022 - Current
Phlebotomist
GCAM Plasma Center
10.2020 - 11.2021
Call Center Representative
Carenet
03.2020 - 05.2020
Cashier
Marshalls
11.2017 - 02.2020
Phlebotomist -
Texas School Of Phlebotomy
High School -
East Central High School