Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Erika Arteaga

San Antonio,Tx

Summary

I am a responsible, organized and eager to learn and work in any environment I am put in. I have worked in the work industry for over four years and I am a growing individual. As well, as a hardworking employee with customer service, multitasking and time management abilities. Devoted to give every customer/patient a positive and memorable experience. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture and special collection techniques.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomist

Methodist Healthcare
San Antonio, Texas
11.2023 - Current
  • Performed venipuncture and skin puncture on patients of all ages.
  • Obtained specimens from adults for laboratory testing.
  • Collected blood samples in a safe and sanitary manner according to established procedures.
  • Labeled specimen containers with patient information accurately and legibly.
  • Verified patient identification prior to collection of specimens using two forms of ID verification.
  • Maintained cleanliness of work area throughout shift.
  • Labeled blood vials with critical information like time of collection, date and patient name.

Waitress/ Drive

El Cerrito Mexican Restaurant
04.2023 - 07.2023
  • Took orders through a headset with a positive attitude, listened to orders carefully and made sure all orders were correct before being delivered; Handled cash and card transactions smoothly the whole shift; Maintained waitresses' kitchen clean and stocked.

Waitress

Mi Pueblo Mexican Restaurant
Bandera, Texas
02.2021 - 03.2023
  • Served customers up to standards to make sure their experience was great for all our customers; Greeted all customers that entered the restaurant in a nice and friendly manner; Helped them with any questions or concerns; Cashed out customers, managed to do all card/cash transactions; At the end of the morning shift and would complete the cash drawer report; Took orders through the phone and drive-thru and made sure each order was packed to standards.

Poultry Packer

Diamond H Ranch
Bandera, Texas
06.2019 - 11.2020
  • Responsible for inspecting, cleaning, and packaging over thousands of birds in a timely manner; Kept record of the inventory that was being processed by each employee; Prepared inventory to be boxed for shipment, labeled and loaded onto pallets

Education

Certification - Phlebotomy/ EKG Technician/ Lab Assistant

Lamson Institute
San Antonio, TX
11.2023

High School Diploma -

Bandera High School
06.2019

Skills

  • Patient Care
  • Blood Collection
  • Centrifuge
  • Hemoglobin/ Hematocrit/ ESR testing
  • Venepuncture
  • Injections ( Intradermal, Intramuscular, Subcutaneous)
  • Vital Signs
  • Urinalysis
  • CLIA- Waived Test
  • EKG
  • Specimen Processing
  • Blood Typing
  • Customer Service
  • High- Volume Dining
  • POS
  • Cash Handling
  • Verbal/ Written Communication
  • Price Memorization
  • Customer Need Assessment
  • Communication
  • Teamwork
  • Problem solving
  • Organization
  • Time management
  • Safe Food Handling

Accomplishments

  • Consistently maintained high customer satisfaction ratings.

Certification

  • CPR
  • OSHA
  • HIPAA
  • TABC
  • Food Handlers

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Phlebotomist

Methodist Healthcare
11.2023 - Current

Waitress/ Drive

El Cerrito Mexican Restaurant
04.2023 - 07.2023

Waitress

Mi Pueblo Mexican Restaurant
02.2021 - 03.2023

Poultry Packer

Diamond H Ranch
06.2019 - 11.2020

Certification - Phlebotomy/ EKG Technician/ Lab Assistant

Lamson Institute

High School Diploma -

Bandera High School
Erika Arteaga