Gabrielle Glidewell
Wichita
Summary
Enthusiastic and dynamic professional with a proven track record in insurance and banking, excelling in customer service and cash handling. Recognized for resolving escalated issues and fostering strong client relationships. Reliable and meticulous, I excel in collaborative environments, driving smooth operations and elevating client satisfaction through clear communication and proactive problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Dotsie Cuillo State Farm
01.2025 - Current
- Maintained office systems while working interpersonally to establish new ones.
- Delivered in-depth product knowledge to customers to ensure clarity and establish trust.
- Prioritized tasks and managed multiple accounts with attention to detail.
- Handled customer requests and processed payments with accuracy and efficiency.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Teller III
Emprise Bank
08.2024 - 12.2024
- Processed transactions and resolved account inquiries by assisting clients with all banking needs.
- Managed daily closing responsibilities, including balancing cash drawers, securing the vaults, and building.
- Maintained strict attention to detail while processing deposits, withdrawals, and payments, consistently handling cash with accuracy and accountability.
- Completed duties and minimized wait times by problem-solving to ensure a seamless and positive customer experience.
Mowing Crew Member
S&J Lawn Care
06.2024 - 08.2024
- Demonstrated attention to detail, consistently delivering aesthetically pleasing results in line with client expectations.
- Steadily met performance metrics established by management for quality of work, productivity, and timeliness.
- Assisted with the training of new crew members, ensuring they quickly became productive members of the team.
- Reduced customer complaints by providing quality communication and maintaining a consistent schedule for lawn care services.
Teller
The Halstead Bank
04.2022 - 06.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Mentored new hires and junior staff to ensure compliance with banking procedures and customer service standards.
- Processed customer transactions promptly, reducing delays.
- Specialized in neighborhood-focused banking.
Certified Nursing Aide
Premier Living
01.2020 - 05.2022
- Delivered compassionate, person-centered care to residents in a small-house model facility, fostering a home-like environment.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Assisted with daily living activities, including bathing, dressing, mobility, and personal hygiene, ensuring residents' comfort and safety.
- Managed household responsibilities including laundry, meal preparation, and housekeeping to maintain a clean, nurturing environment.
- Built trusted relationships with residents and their families through consistent communication and emotional support.
Education
Bachelor of Arts - Psychology, Sociology And Criminal Justice
Wichita State University
Wichita, KS12-2024
Skills
- Team Collaboration
- Excellent Customer Service
- Cash Handling
- Exceptional Time Management
- Strong Communication
- Proficient People Person
- Adaptable and a quick learner
- Curious and inquisitive
Certification
- Insurance Producer's License in Property, Casualty, Life, & Health
- CPR/Pediatric First Aid/AED Certified
- CNA Certified
Timeline
Account Manager
Dotsie Cuillo State Farm
01.2025 - Current
Teller III
Emprise Bank
08.2024 - 12.2024
Mowing Crew Member
S&J Lawn Care
06.2024 - 08.2024
Teller
The Halstead Bank
04.2022 - 06.2024
Certified Nursing Aide
Premier Living
01.2020 - 05.2022
Bachelor of Arts - Psychology, Sociology And Criminal Justice
Wichita State University
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Iesha BolandIesha Boland
Customer Service Manager at Milton Wright State FarmCustomer Service Manager at Milton Wright State Farm
Tasneem KhalilTasneem Khalil
Insurance Billing Specialist at Catholic Care CenterInsurance Billing Specialist at Catholic Care Center
Desmond MitchellDesmond Mitchell
Assembly Mechanic Level C at Textron AviationAssembly Mechanic Level C at Textron Aviation