Gabrielle Guerrero
Round Rock,TX
Summary
Experienced customer service professional with four years of expertise and Judge Intern. Skilled in communication, conflict resolution, and delivering exceptional client support. Proven ability to manage high-pressure situations and maintain strong relationships. Looking to leverage my background for further career advancement.
Overview
6
6
years of professional experience
Work History
Judge Intern
Bexar County Court
San Antonio, TX
04.2024 - 09.2024
- Presided over criminal and civil trials, hearings, and other court proceedings.
- Evaluated evidence, heard witness testimony, and applied laws to the facts of each case.
- Instructed juries on applicable legal principles and rendered decisions in both jury and non-jury cases.
- Reviewed motions for summary judgment or dismissal of claims in civil cases.
Cashier
Home Depot
San Antonio
08.2020 - 08.2024
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Pro Sales Associate
Home Depot
Round Rock
08.2018 - 08.2020
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
Education
Master Of Criminal Justice - Criminology
The University of Texas At San Antonio
San Antonio, TX05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Greeted customers entering store and responded promptly to customer needs
Resumelink
myperfectresume.com
Timeline
Judge Intern
Bexar County Court
04.2024 - 09.2024
Cashier
Home Depot
08.2020 - 08.2024
Pro Sales Associate
Home Depot
08.2018 - 08.2020
Master Of Criminal Justice - Criminology
The University of Texas At San Antonio