Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Hight

Dallas,Texas

Summary

Experienced insurance professional with a strong background in account management and administration, seeking a transition into HR. Recognized for excellent communication skills, adept problem-solving abilities, and a steadfast commitment to maintaining confidentiality. Excited to leverage a detail-oriented approach and genuine passion for working with people in an HR role.

Overview

8
8
years of professional experience

Work History

AUTO CLAIMS SPECIALIST

ALLSTATE
01.2021 - Current
  • Service existing claims and provide next steps to insureds and claimants after first notice of loss
  • Assist insured and claimants with selecting methods of inspection after accident
  • Act as liaison between customers and adjustors to ensure a smooth claims process
  • Issue repair payments to clients and body shops
  • Efficiently explain the supplement submission process to repair shops.
  • Evaluated and investigated over [Number] auto claims in [Year] and decided whether insurer should pay claim

PATIENT EXPERIENCE REPRESENTATIVE

R1 RCM INC
01.2020 - 01.2021
  • Adheres to company policies to consistently achieve call-time and quality standards
  • Resolves problems by clarifying issues, researching and exploring answers
  • Escalated unresolved issues
  • Managed insurance accounts and claims.

FRONT DESK ASSISTANT

MANSFIELD PSYCHIATRY
06.2016 - 07.2018
  • Assisted office manager in scheduling new and existing patients
  • Maintained financial accuracy by collecting patient copays/fees
  • Managed billing records and documentation to ensure smooth office operations
  • Verified insurance coverage for new patients and monitored existing patients' coverage for potential changes.

Education

Bachelors of Business Admin in Human Resources Management -

Lamar University
Beaumont, TX
05.2025

Associates of Arts -

CEDAR VALLEY COLLEGE
Dallas, Texas
05.2018

High School Diploma -

CEDAR HILL HIGH SCHOOL
06.2016

Skills

  • Insurance Claims Professional
  • Account Management
  • Client Communication
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong organizational and multitasking abilities
  • Willingness to learn and adapt to new HR practices and technologies
  • Policy Interpretation
  • Claims Investigation
  • Teamwork and Collaboration
  • Claims Handling
  • Problem-Solving
  • Insurance regulations knowledge

Timeline

AUTO CLAIMS SPECIALIST

ALLSTATE
01.2021 - Current

PATIENT EXPERIENCE REPRESENTATIVE

R1 RCM INC
01.2020 - 01.2021

FRONT DESK ASSISTANT

MANSFIELD PSYCHIATRY
06.2016 - 07.2018

Bachelors of Business Admin in Human Resources Management -

Lamar University

Associates of Arts -

CEDAR VALLEY COLLEGE

High School Diploma -

CEDAR HILL HIGH SCHOOL

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Gabrielle Hight