Gabrielle Hurley
Southaven,MS
Summary
Hardworking operations supervisor with 6 years of experience planning and managing movement of goods in supply chains. Adept in evaluating business objectives to chart out best course of action. Strategic and organized with advanced skills in Supply Chain management.
Overview
9
9
years of professional experience
Work History
Supervisor of Operations
DHL Supply Chain
Memphis, TN
03.2023 - Current
- Worked in management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Trained and guided team members to maintain high productivity and performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Shipping Lead 2
Milwaukee tools
Olive Branch, MS
12.2019 - 02.2023
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Stayed up to date on freight and shipping practices and regulations.
- Sent booking requests to freight forwarders and generated bills of lading.
- Maintained strong relationships with shipping carriers such as UPS, FedEx and DHL.
- Kept team on-task and operating according to tight schedules.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Worked flexible hours across night, weekend and holiday shifts
- Provided professional services and support in a dynamic work environment
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked well in a team setting, providing support and guidance
- Excellent communication skills, both verbal and written
- Paid attention to detail while completing assignments
- Learned and adapted quickly to new technology and software applications
- Managed time efficiently in order to complete all tasks within deadlines
Lead
Five Below Distribution Center
Olive Branch, MS
01.2017 - 11.2019
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Participated in cross-functional team-building activities.
Lead
Conair Warehouse
Southaven, MS
05.2015 - 12.2016
- Maintained strong relationships with shipping carriers such as UPS, FedEx and DHL.
- Stayed up to date on freight and shipping practices and regulations.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Conducted research to address shipping errors and packaging mistakes.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Education
Associate of Business Administration - Business
Northwest Community College
Southaven, MS04.2017
High School Diploma -
Gateway Christian Schools
Memphis, TN05.2015
Skills
- Workflow Planning
- Process Improvement Strategies
- High-Pressure Environments
- Supply Chain Distribution
- Performance Monitoring and Evaluation
- Productivity Improvement
- Quality Assurance and Control
- Microsoft Office
- Team Leadership
- Management
- Leadership
Timeline
Supervisor of Operations
DHL Supply Chain
03.2023 - Current
Shipping Lead 2
Milwaukee tools
12.2019 - 02.2023
Lead
Five Below Distribution Center
01.2017 - 11.2019
Lead
Conair Warehouse
05.2015 - 12.2016
Associate of Business Administration - Business
Northwest Community College
High School Diploma -
Gateway Christian Schools