Gabrielle Jackson
Summary
Meticulous team member skilled in organization and efficiently fulfilling daily tasks. Capabale administrative assistant with a prioritization on hospitality and customer service. Skilled in effective communication, problem-solving abilities, and multi-tasking skills. Previous roles involved supporting work productivity by resolving issues and presenting as a versatile team member. Committed to fostering positive work environments and enhancing overall team efficiency.
Overview
6
6
years of professional experience
Work History
Restaurant Support Staff
Juju Durham
Durham, NC
09.2021 - Current
- Resolved customer inquiries in a timely manner.
- Provided support to customers via phone and email.
- Excercised hospitality to ensure a satisfied and memorable customer experience.
- Ensured cleanliness of the work space in order to maximize efficiency.
- Coordinated communication between front of house and back of house to ensure order accuracy and oversee quality control.
Shift Leader
Marcos Pizza Franchising, Durham
Durham, NC
04.2019 - 01.2022
- Identified opportunities for process improvements within the department.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
Education
Associate of Arts - Biblical Studies
University of The Nations
Kailua-Kona, HI12-2023
High School Diploma -
C.E. Jordan High School
Durham, NC06-2020
Skills
- Customer service and hospitality
- Order management and preparation
- Communication coordination
- Task efficiency and diligence
Timeline
Restaurant Support Staff
Juju Durham
09.2021 - Current
Shift Leader
Marcos Pizza Franchising, Durham
04.2019 - 01.2022
Associate of Arts - Biblical Studies
University of The Nations
High School Diploma -
C.E. Jordan High School
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