Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Gabrielle Jackson

Gabrielle Jackson

Las Vegas

Summary

Experienced with six years of customer service, organization and communication skills. Excelling through a year of Digital Marketing courses. Five year experience with cash handling and Financial Records. Two year experience multitasking through two departments and procedure memorization.

Overview

6
6
years of professional experience

Work History

Barista

Sgrizzi by Chef Marc
Las Vegas
06.2025 - Current
  • Prepared a variety of espresso-based beverages for customers.
  • Assisted customers with menu selections and special requests.
  • Collaborated with team members to ensure smooth service flow.
  • Handled cash transactions and managed the register accurately.

Front Desk Clerk

South Point Casino & Hotel
Las Vegas
01.2023 - Current
  • Consistent Positive Customer Engagement
  • Updated and maintained guest check-in/check-out information.
  • Triaged incoming phone calls, forwarding them in a timely manner to the appropriate person based on urgency.
  • Answered and screened calls receiving on average 10 calls an hour.
  • Collected guest payment information, provided payment documentation to the filing/auditing office.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Prepared documents related to guest accounts including invoices, reservations.

Business Center Attendant

South Point Casino & Hotel
Las Vegas
01.2020 - 01.2023
  • Computer Skills, Computer Knowledge, Emailing, Printing.
  • Faxing, Cash Handling, Lifting, Packaging, Prepare Outgoing Mail, Customer Service.
  • Customer Engagement, Time Management, Organization Skills.
  • Communication, Opening/Closing.

Cashier & Food Prep

El Polo Loco
Las Vegas
01.2020 - 01.2023
  • Working with a diverse Team to create a welcoming food establishment and great customer experience.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Used suggestive selling techniques to promote add-on sales.
  • Followed proper sanitation procedures for food handling and storage practices.

Education

High School -

Desert Oasis High School
Las Vegas, NV
05-2023

Skills

  • Digital Marketing Knowledge
  • Cash handling
  • Customer engagement
  • Point-of-sale operation
  • Data entry
  • Attention to detail
  • Microsoft Office proficiency
  • Conflict resolution
  • Hospitality service expertise
  • Hospitality and accommodation
  • Excellent memory
  • Computer Skills
  • Customer/Guest Service
  • OSHA 10

References

  • John Iannotti, Admin. Asst. Hotel, 702-575-7176, IannottiJ@SouthPointcasino.com
  • Sarah Ochoa, Business Center Supervisor, 702-475-2354, Ochoas@SouthPointcasino.com

Languages

  • English
  • Spanish
  • Russian
  • ASL

Timeline

Barista

Sgrizzi by Chef Marc
06.2025 - Current

Front Desk Clerk

South Point Casino & Hotel
01.2023 - Current

Business Center Attendant

South Point Casino & Hotel
01.2020 - 01.2023

Cashier & Food Prep

El Polo Loco
01.2020 - 01.2023

High School -

Desert Oasis High School

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