Gabby Jacobs
Tempe,AZ
Summary
Confident, outgoing, and polished hospitality professional experienced in high-energy, fast-paced environments. Strong background in VIP guest service, private event service, and sales-driven customer engagement. Skilled at upselling, creating memorable guest experiences, and maintaining a vibrant, upscale atmosphere. Comfortable working late nights and high-volume nightlife settings.
Overview
10
10
years of professional experience
Work History
Premium Guest Service Specialist (Flight Attendant)
Southwest Airlines
11.2025 - Current
- Anticipated and addressed premium guest needs with meticulous attention to detail
- Delivered VIP-level service in fast-paced, high-volume environments
- Exhibited polished appearance and effective communication to enhance guest experience
- Resolved guest concerns efficiently, ensuring satisfaction and loyalty
Event Host & Entertainment Coordinator
360 Photo Booth Business
Tempe, AZ
01.2023 - Current
- Collaborated with lounges, private parties, and nightlife venues to coordinate successful events
- Facilitated guest engagement to deliver high-energy, interactive experiences
- Managed bookings, payments, and customer satisfaction
- Cultivated strong client relationships that led to increased repeat business
- Promoted services through social media and event networking
Front Desk Hospitality Coordinator
Hospital Emergency Department
01.2021 - Current
- Managed high-traffic guest check-in operations
- Communicated clearly with guests and colleagues during peak check-in hours
- Maintained professionalism while managing guest interactions in high-traffic settings
- Demonstrated multitasking and organizational skills to handle multiple guest requests simultaneously
Private Event Server & Host
, California
01.2016 - 01.2019
- Coordinated beverage service and ensured guest accommodations for seamless event flow
- Engaged directly with guests to ensure positive event experiences
- Displayed professional appearance and maintained high-energy presentation to enhance guest experience
- Facilitated event setup and breakdown to ensure efficient operations
- Provided service support at private parties, birthdays, and upscale social events
Education
Bachelor of Science - Health Sciences
Grand Canyon University
Phoenix, AZ04.2025
High School Diploma -
Holy Names High Chool
Oakland 05.2013
Skills
- In-Flight Hospitality
- Passenger Interaction Strategies
- Guest services
- Service Recovery Techniques
- Customer service
- Conflict Resolution
- Teamwork
- Team collaboration
- Fast-Paced Environments
- Event management
- Event planning
- Transaction Management
- Payment processing
- Computer literacy
- Professional presentation
- Verbal communication
- Organization
- Relationship building
- Strong empathy
Websites
Availability
Open availability — nights, weekends, and holidays.
Timeline
Premium Guest Service Specialist (Flight Attendant)
Southwest Airlines
11.2025 - Current
Event Host & Entertainment Coordinator
360 Photo Booth Business
01.2023 - Current
Front Desk Hospitality Coordinator
Hospital Emergency Department
01.2021 - Current
Private Event Server & Host
01.2016 - 01.2019
Bachelor of Science - Health Sciences
Grand Canyon University
High School Diploma -
Holy Names High Chool