Gabrielle Klopp
Amarillo
Summary
Detail- orientated professional with proven experience in operations leadership, team coordinations, and process efficiency in fast-paced environments. Skilled in time management, problem-solving, and maintaining accuracy across high-volume tasks. Recently earned Certified Coding Associate (CCA) credential with knowledge of ICD-10-CM, ICD-10-PCS, and CPT coding systems, and ready to apply strong organizational and analytical skills to medical billing and coding.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receiving Process Lead
Petsmart
Amarillo, TX
06.2023 - Current
- Supervised daily receiving and stocking operations, ensuring accurate processing of incoming shipments and timely floor replenishments
- Led and trained team members on inventory procedures, safety standards, and efficient stocking practices
- Maintained organized stockroom and sales floor to support efficient product flow and customer accessibility
- Assisted customers on the sales floor, providing product location support and basic pet care knowledge
Team Lead
Sam's Club
Amarillo, TX
08.2017 - 04.2023
- Supervised daily operations across multiple fresh and perishable departments, ensuring product quality, food safety, and inventory accuracy
- Led, trained, and scheduled team members to maintain efficient workflow and meet productivity goals
- Coordinated cross-department operations during high-volume periods to meet customer demand
- Analyzed sales trend and adjusted displays, production levels, and staffing accordingly
- Collaborated with management to improve processes, reduce loss, and increase operational efficiency
Certified Nursing Assistant
St. Clara's Manor
Lincoln, IL
02.2015 - 07.2017
- Assisted patients with activities of daily living, including bathing, dressing, grooming, and toileting
- Provided safe patient transfers, repositioning, and mobility support using proper body mechanics
- Maintained accurate and timely documentation of patient care and observations
- Supported nurses and healthcare team members in delivering quality patient care
Education
Medical Billing And Coding - Medical Billing And Coding
Bryant And Stratton College
Getzville, NY06-2026
High School Diploma -
Lincoln Community High School
Lincoln, IL05-2013
Skills
- Medical Terminology Knowledge
- ICD-10- CM, ICD-10-PCS, CPT coding
- Task Delegation
- Time Management
- Microsoft Word
- Organization and Multitasking
Certification
- CCA - Certified Coding Associate [ April, 2026]
Timeline
Receiving Process Lead
Petsmart
06.2023 - Current
Team Lead
Sam's Club
08.2017 - 04.2023
Certified Nursing Assistant
St. Clara's Manor
02.2015 - 07.2017
Medical Billing And Coding - Medical Billing And Coding
Bryant And Stratton College
High School Diploma -
Lincoln Community High School