Gabrielle Majersky
Erie,PA
Summary
Efficient Cashier Manager known for productivity and ability to complete tasks swiftly. Skilled in inventory management, customer service, and financial transactions handling. Excel at communication, problem-solving, and leadership, ensuring smooth operations in fast-paced environments. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Cashier/Manager/Customer Service Representative
Walmart
Erie, PA
10.2021 - Current
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Provided guidance and assistance to new hires during the onboarding process.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Supported sales team members to drive growth and development.
- Built and maintained working relationships with peers and upper management.
Host/Food Runner
Otis 12
Erie, PA
04.2021 - 09.2021
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Communicated with chefs regarding potential menu changes or specials for the day.
Education
High School Diploma -
McDowell High School
Erie, PA06-2023
Skills
- Customer service
- Employee training
- Team leadership
- Communication skills
- Display management
- Customer complaint resolution
- Problem-solving aptitude
- Complex Problem-solving
Affiliations
A passion for writing/ability to bring stories to life. A very hands on and creative person who works bests with journals and scrapbooks. Favorite hobbies included reading and the history/exploration of music and artistry.
Timeline
Cashier/Manager/Customer Service Representative
Walmart
10.2021 - Current
Host/Food Runner
Otis 12
04.2021 - 09.2021
High School Diploma -
McDowell High School
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot