Gabrielle Marshall
Ann Arbor
Summary
Motivated to enhance customer loyalty with exceptional service by, maintains well-stocked, organized stations ready for any need. Exceeding customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
1
1
year of professional experience
Work History
Host
Bigalora Wood Fired Cucina
Ann Arbor
04.2025 - Current
- Coordinated table assignments, waitlists, and reservations to maximize efficiency and guest satisfaction
- Trained new hosts on service standards, communication skills, and restaurant procedures
- Resolved guest concerns promptly and professionally, maintaining a positive dining environment
- Collaborated with servers, managers, and kitchen staff to support high-volume operations
Education
Communication / Real Estate
University of Michigan
Ann Arbor, MI05-2027
Business Administration And Management
Arizona State University
Tempe, AZ08-2023
Skills
- Spreadsheet Building
- Customer Service & Hospitality
- Communications
- Organization & Scheduling
- Cleaning
- Phone Etiquette
Affiliations
Big Brother Big Sister (Volunteer)
Timeline
Host
Bigalora Wood Fired Cucina
04.2025 - Current
Communication / Real Estate
University of Michigan
Business Administration And Management
Arizona State University