GABRIELLE MARTINO
Summary
Customer-focused professional with experience in food service, beauty services, and client care. Skilled in delivering exceptional customer experiences, maintaining high sanitation standards, and building positive relationships with clients and guests. Recognized for strong communication skills, reliability, attention to detail, and the ability to thrive in fast-paced environments while providing outstanding service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Joe & The Juice
Miami
03.2025 - Current
- Serve customers in a fast-paced environment while ensuring a positive guest experience.
- Prepare beverages, juices, smoothies, and food items according to company standards.
- Maintain cleanliness and organization of workstations, dining areas, and equipment.
- Assist with inventory restocking and daily operational tasks.
- Support team members and help train new employees on procedures and customer service expectations.
- Delivered friendly and efficient service in a high-volume environment while maintaining accuracy and quality.
Wax Specialist
European Wax Center
Aventura
08.2024 - 02.2025
- Delivered professional face and body waxing services while ensuring client comfort and satisfaction.
- Educated clients on aftercare practices and product recommendations to support treatment results.
- Maintained strict sanitation and safety standards in compliance with company policies.
- Built strong client relationships through personalized service and effective communication.
- Contributed to a welcoming and professional environment that encouraged client retention.
Nail Technician
Glosslab
Miami Shores
01.2024 - 08.2024
- Provided professional manicure and pedicure services tailored to individual client needs.
- Delivered exceptional customer service while creating a welcoming and relaxing environment.
- Maintained sanitation standards and ensured compliance with health and safety regulations.
- Educated clients on nail care and maintenance to promote healthy nail growth.
- Assisted in maintaining organized workstations and inventory supplies.
Education
High School Diploma -
C.G. Bethel High School
North Miami Beach06-2023
Full Specialist Esthetician Certification -
Elevate Salon Institute
Miami BeachSkills
- Customer Service
- Point of Sale (POS) Systems
- Retail Sales
- Product Recommendations
- Appointment Scheduling
- Team Collaboration
- Communication
- Inventory Management
- Sanitation & Safety Compliance
- Multitasking
- Time Management
- Client Relations
- Problem Solving
Certification
- Full Specialist Esthetician Certification
- HHA Certification
- BLS Certification
Additional Qualifications
- Professional and dependable work ethic
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Adaptable and quick learner in fast-paced environments
- Committed to delivering exceptional customer experiences
Timeline
Team Member
Joe & The Juice
03.2025 - Current
Wax Specialist
European Wax Center
08.2024 - 02.2025
Nail Technician
Glosslab
01.2024 - 08.2024
High School Diploma -
C.G. Bethel High School
Full Specialist Esthetician Certification -
Elevate Salon Institute