Gabrielle Mata
Queens,NY
Summary
High motivated insurance professional with 10 years of experience and a proven knowledge of customer service, key account management, and customer retention. Aiming to leverage my skills to successfully fill an Account Executive role at your company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive
Borg & Borg
Huntington, NY
11.2021 - Current
- Market and service renewal small and middle market book of business
- Built and strengthened relationships with new and existing accounts
- Resolved issues promptly to drive satisfaction and enhance customer service.
Account Executive
The B&G Group Inc/ HUB International
Plainview, NY
09.2015 - 10.2021
- Market and service renewal small and middle market book of business
- Work with senior management on large accounts
- Provide quick and accurate service in order to properly meet clients insurance needs
- Round out accounts and add additional new lines of business
- Delegate and accurately detail tasks for support staff to complete
- Work with marketing unit and producer in order to create strategy for renewal
Assistant Account Executive/Certificate Department
The B&G Group Inc
Plainview, NY
12.2013 - 09.2015
• Issue proofs of insurance including certificates binders and ID cards
• Process change requests
• Draft summaries of insurance for account executive
• Maintain accurate policy screen an agency system
• Act as support for any tasks account executive deemed necessary
Education
Bachelor of Science - Public Relations
ST. JOHN'S UNIVERSITY
Queens, NY05.2010
Skills
- Proficient in Applied Epic
- Knowledge in Microsoft Word and Excel
Certification
Licensed NYS Property and Casualty Broker
Timeline
Account Executive
Borg & Borg
11.2021 - Current
Account Executive
The B&G Group Inc/ HUB International
09.2015 - 10.2021
Assistant Account Executive/Certificate Department
The B&G Group Inc
12.2013 - 09.2015
Bachelor of Science - Public Relations
ST. JOHN'S UNIVERSITY