Gabrielle McCann
7411 Country Village Drive #3 , Cleves ,Ohio
Summary
Driven by logistics and distribution, I’m seeking a professional and long-term position that fosters growth and advancement in possible management. Committed to leveraging strong leadership abilities and effective communication skills to cultivate successful personal and business relationships. Self-motivated individual dedicated to achieving organizational goals while enhancing operational efficiency. Eager to contribute expertise in logistics management within a dynamic company that values innovation and collaboration.
Overview
6
6
years of professional experience
Work History
Servicing Analyst
LendKey Technologies Inc
Blue Ash, OH
07.2025 - Current
- Guided clients through loan payment procedures.
- Accelerated handling of release forms and vital federal documents.
- Executed proficient oversight of account record maintenance.
Customer Service Representative
Cengage Learning
Independence, KY
10.2019 - 01.2024
- Maintained high standards of customer satisfaction through comprehensive service delivery.
- Handled difficult customer situations with a composed and approachable attitude.
- Coordinated management of client accounts to ensure order fulfillment for educational entities.
- Enhanced customer satisfaction by closely attending to issues and crafting tailored solutions.
Freight Handler and Forklift Dock Loader
Ceva Logistics
Hebron, KY
03.2019 - 10.2019
- Ensured a structured and professional workspace.
- Coordinated freight logistics and processed documentation for clients.
- Implemented and executed preparation of work loads for dispatch.
Education
General Education Diploma -
Gateway Technical College
Skills
- Problem solving and team leadership
- Proficient Microsoft word and excel
- Excellent Communication Skills
Timeline
Servicing Analyst
LendKey Technologies Inc
07.2025 - Current
Customer Service Representative
Cengage Learning
10.2019 - 01.2024
Freight Handler and Forklift Dock Loader
Ceva Logistics
03.2019 - 10.2019
General Education Diploma -
Gateway Technical College