Gabrielle McDermott
Cohoes,NY
Summary
Dedicated worker with a passion for exceptional customer service and creating welcoming atmospheres. Known for attention to detail and strong work ethic, driving memorable experiences for guests and exceptional customer service skills. I thrive in fast-paced environments, ensuring cleanliness and efficiency while fostering positive relationships with guests. Committed to delivering high-quality service and enhancing customer satisfaction!
Overview
2027
2027
years of professional experience
Work History
Catering
Various Employers
- Assisted in setup and breakdown of dining areas, maintaining cleanliness and organization throughout events.
- Collaborated with kitchen staff to coordinate timely food service and presentation for multiple events.
- Provided friendly service to create memorable moments for guests.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during events.
- Helped to create memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Babysitting
Family And Community
- Communicated effectively with parents regarding children's progress and daily activities.
- Implemented routines for bedtime, creating a calming environment for children to settle in.
- Managed conflicts among children, promoting conflict resolution skills and teamwork.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem solving abilities.
Barista
Daisy Cafe
Cohoes
09.2025 - Current
- Prepared and served high-quality coffee beverages following standardized recipes.
- Engaged with customers to provide exceptional service and foster positive experiences.
- Trained new staff on beverage preparation techniques and customer service standards.
- Implemented suggestions for improving menu offerings based on customer feedback and preferences.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced social media presence with engaging content on coffee culture, attracting new customers to the cafe
Server
Bobs Diner
Watervliet, NY
07.2022 - Current
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed cash register operations, accurately processing transactions and handling payments.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Bartender
Tipsy Taco
Latham
02.2023 - 03.2026
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Prepared and served a diverse selection of beverages and menu items efficiently.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Maintained cleanliness and organization of workstations
- Adapted quickly to high-pressure situations during peak hours, maintaining service quality and efficiency.
Education
High School Diploma -
Cohoes High School
Cohoes New York06.2022
Skills
Strong work ethic
Exceptional customer service
Personable
Friendly and outgoing
Attention to detail
Cleanliness
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Barista
Daisy Cafe
09.2025 - Current
Server/Bartender
Tipsy Taco
02.2023 - 03.2026
Server
Bobs Diner
07.2022 - Current
Catering
Various Employers
Babysitting
Family And Community
High School Diploma -
Cohoes High School