Gabrielle Miller
Fort Myers,FL
Summary
Proven achiever with a strong background in healthcare and hospitality, demonstrated by a track record of enhancing customer satisfaction and patient care at HCA Healthcare. Skilled in effective multitasking and basic life support, I excel in fast-paced environments, ensuring high-quality service and operational efficiency. With certifications in all Microsoft programs, including healthcare systems, the possibilities are endless in what I can accomplish.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Administrator
HCA Healthcare
Estero, FL
03.2023 - Current
- Responded to inquiries from business and patients answering all questions fulfilling needed information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
Bartender Shift Manager
Rusty’s Raw Bar and Grill
Estero, FL
03.2022 - 05.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Fulfilled customer service by adjusting resources and being proactive to fulfill all customer wants and needs.
Certified Nursing Assistant
Lee Health
Fort Myers, FL
06.2019 - 09.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Charted all patient information such as daily activity, food intake, and vital signs to ensure positive patient care.
Education
Estero High School
Estero, FL05.2019
Skills
- Effective Multitasking
- Customer Service
- Patient Care
- Basic Life Support
Certification
•Microsoft Excel, Word, and PowerPoint
•Basic Life Support
•Nursing Assistance
Timeline
Front Office Administrator
HCA Healthcare
03.2023 - Current
Bartender Shift Manager
Rusty’s Raw Bar and Grill
03.2022 - 05.2024
Certified Nursing Assistant
Lee Health
06.2019 - 09.2021
Estero High School