Gabrielle Nettles
Houston,TX
Summary
Personable real estate professional with several years of experience delivering superior client satisfaction in real estate transactions. Ambitious and well-versed in escrow procedures and contract requirements. Skilled in assisting clients with mortgage option research and financial management to facilitate productive negotiations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Top Choice Lending
Houston, TX
08.2021 - Current
- Evaluated income, assets, and liabilities of customers for loan eligibility determination.
- Maintained compliance with federal, state, and local regulations governing mortgage lending.
- Reviewed appraisals for accuracy and completeness before submitting to underwriting department.
- Performed assessment of current customer accounts to identify areas for refinancing and additional service offerings.
- Interacted effectively with third parties in the loan process, including title companies and surveyors.
- Assisted clients in understanding different mortgage options including FHA, VA, and conventional loans.
- Built and sustained relationships with real estate professionals within the community.
Leasing Manager
Lennar
08.2016 - Current
- Accountable for the leasing of units, Monthly Marketing Calendar, Weekly Traffic Detail Reports, Weekly Competitors Detail, and Monthly Market Survey
- Generate exclusive monthly marketing materials and serve as the Event Planner for all monthly resident socials significantly improving community relations
- Provide courteous, efficient handling of resident requests and complaints with world-class customer service
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
- Review rent payments to ensure that they are comparable to local rental markets
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations
- Drafted and published monthly resident newsletters and calendars
- Created and distributed customized resident retention particulars.
Sr Leasing Professional
AH Mgmt
01.2015 - 08.2016
Leasing Expert
Asset Plus Mgmt
02.2012 - 02.2015
Education
Texas Southern University
Champions School of Real Estate
Skills
- Results driven Property Management professional
- Ability to relate to diverse populations
- Customer service excellence
- Onesite
- Yardi
- Knock
- Lead2Lease
- Outlook
- Microsoft Office Suite
- Payroll Accounting
- Canva
- Active Building
- Parcel Pending
- Stratis
- KeyTrack
- Linear Controls
- PowerPro
- Yieldstar
- LRO
- Funnel
- Credit evaluation
- Financial Counseling
Acknowledgements
- 2017, Leasing Superstar
- 2017 - 2018, Q2, Q3 & Q4 Top Performer
- 2016, Double President's Club
- 20 Hour, SAFE Mortgage Loan Originator Fundamentals
- 3 Hour, Texas Law and Practice
Certification
- Residential Mortgage Loan Originator
Timeline
Mortgage Loan Officer
Top Choice Lending
08.2021 - Current
Leasing Manager
Lennar
08.2016 - Current
Sr Leasing Professional
AH Mgmt
01.2015 - 08.2016
Leasing Expert
Asset Plus Mgmt
02.2012 - 02.2015
- Residential Mortgage Loan Originator
Texas Southern University
Champions School of Real Estate
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