Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Parks

Donalsonville,GA

Summary

Experienced Call Center Customer Service Representative with 5+ years of customer service experience in high-volume call center environments. Excellent communication skills and problem-solving abilities, consistently delivering exceptional customer service and driving customers satisfaction. Keep track records of meetings or exceeding performance targets and resolving customer issues. Excellent teamwork and collaboration. Committed to providing excellent service and pos feedback to customers experience. Handling a situation can be challenging with professionalism and empathy. Bring my skills and enthusiasm to contribute to a successful company. Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.

Overview

4
4
years of professional experience

Work History

Assistant Teacher

Growing Room Child Development Center
11.2020 - 01.2021
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Completed daily reports, meal count sheets, and attendance logs.

Patient Access Representative

Miller County Hospital
02.2019 - 08.2020
  • Greets and registers patients, Check-in and check-out system, Brief interview process with patients, Completing online entry into the computer systems, Preparing various medical documents, Coordinate insurance authorizations
  • Educated patients on importance of preventive health care and insurance coverage.
  • Contacted patients on annual renewal dates to offer assistance.
  • Resolved patient billing issues in line with established guidelines.

Customer Service Representative

Dollar General
09.2016 - 02.2018
  • Handling customer complaints, Answering customer questions, Assists customers with solving problems, Keeping records of customer interactions
  • Responded to customer requests for products, services, and company information.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Education

Associate of Science - General Studies

Bryant And Stratton College
Buffalo, NY
10.2026

High School Diploma -

Seminole County Middle High School
05.2016

Skills

  • Customer Service
  • Call Handling
  • Problem Solving
  • Communication
  • Team Work
  • Time Management
  • Microsoft Office
  • Behavior Modeling
  • Supplementary instruction
  • Lesson Plan Implementation
  • Skills Development
  • Small Group Instruction

Timeline

Assistant Teacher

Growing Room Child Development Center
11.2020 - 01.2021

Patient Access Representative

Miller County Hospital
02.2019 - 08.2020

Customer Service Representative

Dollar General
09.2016 - 02.2018

Associate of Science - General Studies

Bryant And Stratton College

High School Diploma -

Seminole County Middle High School
Gabrielle Parks