Gabrielle Patterson

Crew Member (2021-2023)

• Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day

Certified Front-of-House Trainer (2023-Present)

• Managed day-to-day FOH operations to improve quality, standards, and meet customer expectations.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities

• Developed tailored event plans to meet center's objectives, ensuring seamless execution and positive experiences in students.
• Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
• Brainstormed and implemented creative cultural event concepts and themes.
• Developed strong relationships with peers, fostering trust and rapport for ongoing business opportunities.
• Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
• Collaborated with cross-functional teams to ensure cohesive event messaging and branding alignment.
• Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
• Implemented post-event evaluations to identify areas of improvement and drive continuous enhancement of future initiatives.
• Single handedly created and implemented an event to an audience of 30 foster community within the campus