Gabrielle Perrupato
Summary
Dedicated administrative assistant with a proven track record of excelling in research and problem-solving. Demonstrates exceptional work ethic, outstanding customer service, and interpersonal abilities. Adaptability in grasping new programs and procedures to enhance overall efficiency.
Overview
35
35
years of professional experience
Work History
Community Association Administrative Assistant
ICON Management
01.2023 - 07.2025
- PROMOTED to newly created HOA Community Association Administrative Assistant position in January 2023.
- Provided assistance to HOA Manager with daily clerical tasks including record keeping; data entry; email documentation and phone inquiries.
- Met individually with residents to educate them on the proper procedures and guidelines, required by the Board of Directors, in order to complete their paperwork for home modifications, (ARC Applications).
- Created new forms and documentation required for the ARC Application processes.
- Updated and managed timeliness of work orders for resident's landscaping and repair issues.
- Prepared supplies in ballroom for monthly New Homeowner Orientation meetings.
- Attended in-house and Zoom meetings with residents and board members, providing detailed information relating to individual ARC Application submissions.
Concierge
True Club Management
07.2021 - 01.2023
- Front desk concierge in private 55+ upscale community clubhouse.
- Greeted potential home buyers and referred inquiries to the in house Sales Associates.
- Provided prompt, courteous and friendly information and solutions to all residents, potential residents, and outside sales associates entering the Community Clubhouse.
- Assisted General Manager, HOA Manager, and sales consultants as directed.
- PROMOTED to HOA Manager's Assistant in January 2023.
Medical Records Secretary
Countryside Medical Clinic
11.2017 - 07.2021
- Greeted all patients in a professional and pleasant manner.
- Collected co-payments, scanned and processed all new patient paperwork, insurance information, and ID cards in EMR system.
- Entered ICD-9/10 data for office visits, diagnoses, procedures, and follow-up appointments.
- Managed electronic insurance referrals and processed prescription pre-authorizations.
- Prepared and completed letters, medical forms, and patient correspondence.
- Maintained communication between doctors, nurses, hospitals, and healthcare agencies.
Community Outreach Coordinator
YOUR Humane Society SPCA
07.2020 - 06.2021
- Coordinated "Kibbles" Free Pet Food and Spay/Neuter/Rabies Voucher Programs for Sumter County residents.
- Communicated heavily via email and phone to assist clients with inquiries regarding community outreach programs, donations, and volunteer opportunities.
- Processed credit card transactions for fundraisers, donations, and merchandise sales.
- Maintained scheduling for kennel visits, adoptions, executive director meetings, and office staff support.
Inventory Clerk
White Cloud Electronic Cigarettes
08.2012 - 08.2013
- Assisted shipping manager with warehouse inventory using Cellerent software.
- Assembled e-cigarette kits and accessories; tested batteries and chargers for quality control.
- Processed and shipped customer orders according to UPS and USPS standards.
- Evaluated defective returned items and updated inventory records.
Podiatric Receptionist
Dr. Joel Epstein
02.2010 - 10.2011
- Managed patient check-in/check-out and front desk operations.
- Entered ICD-9 billing codes and processed payments.
- Handled billing statements, insurance payments, and collections.
- Assisted in scanning and transitioning paper files to McKesson EMR.
Dental Receptionist
Dr. Susan V. Berlin
08.2008 - 10.2009
- Managed phones, appointment scheduling, and patient check-in/check-out in a single-person office.
- Entered ADA procedure codes and updated insurance network fee schedules using EagleSoft software.
- Verified insurance, processed billing statements, and managed accounts receivable.
Paraprofessional II - Special Education
Palm Beach County School District
08.2003 - 05.2006
- Assisted ESE students with daily schedules, offering physical, emotional, and medical support.
- Provided front office assistance and supported teachers as needed.
Dental Receptionist
Zonies-Holgado Dental Associates
10.1990 - 05.1995
- Managed patient check-in/check-out, processed payments, and scheduled appointments.
- Transitioned office from handwritten appointment bookings to a computerized system.
- Assisted hygienists and doctors when necessary.
Education
Certification in Early Childhood Education, ESE, Paraprofessional I & II, Title One Certified -
Palm Beach State College
Lake Worth, FL01.2009
Associate of Arts Degree - Business
Burlington County Community College
Pemberton, NJ01.1984
High School Diploma - College Prep, Business
Cinnaminson High School
Cinnaminson, NJ01.1982
Skills
- Customer Service (15 years)
- Front Desk Operations (15 years)
- Microsoft Office Suite, Outlook, Excel
- Time Management
- Strong Problem Solver
- Professional and Mature
- Adaptability to New Computer Programs
- Appointment Scheduling
- Billing & Data Entry
- Insurance Verification & Processing
Timeline
Community Association Administrative Assistant
ICON Management
01.2023 - 07.2025
Concierge
True Club Management
07.2021 - 01.2023
Community Outreach Coordinator
YOUR Humane Society SPCA
07.2020 - 06.2021
Medical Records Secretary
Countryside Medical Clinic
11.2017 - 07.2021
Inventory Clerk
White Cloud Electronic Cigarettes
08.2012 - 08.2013
Podiatric Receptionist
Dr. Joel Epstein
02.2010 - 10.2011
Dental Receptionist
Dr. Susan V. Berlin
08.2008 - 10.2009
Paraprofessional II - Special Education
Palm Beach County School District
08.2003 - 05.2006
Dental Receptionist
Zonies-Holgado Dental Associates
10.1990 - 05.1995
Associate of Arts Degree - Business
Burlington County Community College
High School Diploma - College Prep, Business
Cinnaminson High School
Certification in Early Childhood Education, ESE, Paraprofessional I & II, Title One Certified -
Palm Beach State College
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