Gabrielle Petit-Frere
Latham,NY
Summary
Professional Summary
Experienced and customer focused restaurant professional with a strong background in food service and hospitality. Skilled in providing friendly, attentive service, taking orders accurately, handling multiple tables in a fast paced environment, and ensuring a positive guest experience. Reliable, team oriented, and able to stay calm and organized during busy shifts. Seeking a serving position where I can bring my restaurant experience, strong work ethic, and commitment to excellent customer service.
Overview
5
5
years of professional experience
Work History
Host
Eatly
JFK Airport
06.2026 - 10.2026
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations efficiently using restaurant management software.
- Coordinated with kitchen staff to optimize table turnover and service flow.
- Trained new hosts on customer service standard and operational procedures.
- Provide accurate information about menus, restaurant services, and airport-related dining needs.
Order Fulfillment/PRO Associate/ Sales Champion
Home Depot
New York, USA
08.2025 - 10.2026
- Collaborated with multiple departments to ensure inventory accuracy, efficient order processing, and a seamless customer experience.
- Delivered exceptional customer service to professional clients, including contractors, property managers, and commercial customers, supporting projects from purchase through completion.
- Built and maintained long-term relationships with Pro customers by understanding project requirements and providing tailored product and delivery solutions.
- Drove sales by leveraging product expertise, loyalty programs, and strategic recommendations to meet and exceed monthly sales goals and performance metrics.
- Supported efficient order fulfillment, safe material loading, and coordinated delivery solutions to ensure timely and accurate project execution.
- Provided expert guidance across multiple departments, including Pro Desk operations, materials handling, paint, and specialized product categories.
Server
Red Lobster
New York, USA
03.2026 - 06.2026
- Delivered excellent customer service in a fast paced restaurant environment while managing multiple tables efficiently.
- Took customer orders accurately, served food and beverages, and ensured guest satisfaction throughout dining experiences.
- Handled cash and card transactions, maintained cleanliness, and supported team operations during busy shifts.
- Collaborated with kitchen and staff teams to ensure timely service and positive customer experiences.
- Recognized by Regional Manager for delivering excellent customer service and demonstrating strong dedication to driving in store sales.
- Awarded Cashier of the Month within the first month of employment.
Client Advisor
Burberry
New York, USA
09.2023 - 10.2024
- Maintained in-depth knowledge of Burberry's heritage and seamlessly connected it to contemporary collections to enhance client engagement and storytelling.
- Cultivated a loyal client base through personalized outreach and effective relationship management.
- Created highly customized styling solutions tailored to each client's needs while strategically introducing pieces from new collections.
- Designed customized styling solutions for clients, strategically introducing pieces from new collections.
Sales Representative
Macys Department Store
New York, USA
06.2022 - 09.2023
- Earned first place in the Michael Kors selling competition by generating over $12,000 in sales within one week.
- Consistently exceeded sales, customer service, and loyalty program performance standards by educating clients on the full range of Macy's benefits and offerings.
- Recognized multiple times for leading daily and monthly enrollments in the Macy's credit card and loyalty programs.
- Collaborated with lead stylists to present and recommend appropriate garments tailored to their productions and client needs.
Case Investigator/Contact Tracer
Public Consulting Group
Latham, NY
11.2021 - 02.2022
- Conducted interviews with individuals to gather critical health information, ensuring clear communication of quarantine and safety guidance.
- Monitored client well-being across six counties in New York State, providing consistent follow-up and tailored support.
- Accurately documented comprehensive client information including demographics, contact details, health history, and school and workplace data within a statewide medical database.
- Documented comprehensive client information including demographics, contact details, health history, and school and workplace data in a statewide medical database to maintain accurate records.
Education
Fashion and Textile Technology - Apparel Design
SUNY Buffalo State College
Buffalo, NYLiberal Arts & Social Science -
SUNY Cobleskill
Cobleskill, NYSkills
- Sanitation practices
- Menu knowledge
- Order accuracy
- Customer service excellence
- Sales driving
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Quick Learning and Information Retention
- Relationship building
Timeline
Host
Eatly
06.2026 - 10.2026
Server
Red Lobster
03.2026 - 06.2026
Order Fulfillment/PRO Associate/ Sales Champion
Home Depot
08.2025 - 10.2026
Client Advisor
Burberry
09.2023 - 10.2024
Sales Representative
Macys Department Store
06.2022 - 09.2023
Case Investigator/Contact Tracer
Public Consulting Group
11.2021 - 02.2022
Liberal Arts & Social Science -
SUNY Cobleskill
Fashion and Textile Technology - Apparel Design
SUNY Buffalo State College