Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Reddon

College Park

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Marshalls
06.2024 - 10.2024
  • Provided exceptional customer service, ensuring a positive shopping experience for all customers
  • Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
  • Built strong relationships with repeat customers, resulting in 10% increase in customer loyalty in things such as TJX rewards
  • Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
  • Participated in regular product knowledge sessions to stay updated on new arrivals and promotions
  • Assisted in the training of new sales associates, guiding company policies and best practices
  • Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
  • Maintained cleanliness and organization of assigned areas within the store
  • Processed returns/exchanges efficiently according to company policies
  • Collaborated with team members to achieve daily sales targets, fostering a positive work environment
  • Assisted in inventory management, including receiving and restocking merchandise

Regular Babysitter

Amber Smith
04.2022 - 02.2024
  • Played games, worked on puzzles, and read books to young children.
  • Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
  • Demonstrated empathy and kindness to display positive character traits.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Ensured safety and well-being of children by diligently supervising indoor and outdoor playtime.
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Taught children to organize toys, wash hands, and share by leading by example.

Fashion Consultant

Uptown Cheapskate
06.2023 - 01.2024
  • I worked as a fashion consultant where I greeted customers, organized racks, was in charge of the register, priced clothes, and multiple other facets for the fashion department and customer service realm
  • Provided personalized styling advice to clients, helping them select outfits that match their body type, style preferences, and occasion needs
  • Assisted clients in finding the perfect clothing and accessories to complement their wardrobe, resulting in increased customer satisfaction and repeat business
  • Built and maintained strong customer relationships, ensuring an excellent shopping experience and cultivating brand loyalty
  • Utilized upselling techniques to increase sales, recommending complementary items such as accessories, shoes, or outerwear with clothing purchases
  • Assisted in driving store promotions and sales events, encouraging customers to take advantage of special discounts or limited-time offers
  • Processed transactions accurately, including handling cash, credit cards, and return/exchange requests, maintaining a high level of customer trust
  • Contributed to the store's visual merchandising efforts by arranging clothing displays, ensuring they were visually appealing and aligned with current fashion trends
  • Maintained the store's overall appearance, including organizing fitting rooms, folding merchandise, and ensuring stock was well presented
  • Coordinated window displays and in-store setups for new collections or seasonal changes, increasing foot traffic and customer interest

Education

- -

College Park Academy
Riverdale Park, MD
01.2026

Skills

  • Customer service
  • Cash handling
  • Cash register
  • Leadership
  • Budgeting
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Efficient Multitasking
  • Customer Engagement
  • Flexible Schedule
  • Reliability and punctuality

Timeline

Retail Sales Associate

Marshalls
06.2024 - 10.2024

Fashion Consultant

Uptown Cheapskate
06.2023 - 01.2024

Regular Babysitter

Amber Smith
04.2022 - 02.2024

- -

College Park Academy

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Gabrielle Reddon