Creative and reliable retail business professional with over eight years of customer service experience. Proficient in creative problem solving while collaborating with a team or while working alone.
Overview
12
12
years of professional experience
Work History
Merchandise Coordinator
Marshalls
Lewis Center, Ohio
11.2025 - Current
Coordinated merchandise displays to enhance store presentation and customer engagement.
Collaborated with team members to ensure timely restocking of shelves and displays.
Maintained a clean and organized workspace to promote a positive shopping environment.
Assisted in gathering and moving materials and equipment for assigned displays.
Updated seasonal displays for windows and mannequins to highlight current product lines.
Managed returns process by ensuring returns are properly documented, credited back to customers promptly and restocked as needed.
Trained new employees on customer service and quality assurance standards.
Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
Sales Associate
Marshalls
Athens, OH
05.2024 - 11.2025
Provided product knowledge to customers for informed purchasing decisions.
Assisted customers with product selection, sizing and styling.
Assisted customers in locating merchandise throughout the store.
Operated point-of-sale system for customer transactions efficiently.
Maintained cleanliness and organization of sales floor displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Merchandise Manager
Vinatge Ora
Cambridge, Ohio
08.2022 - 05.2024
Managed product selection and inventory for seasonal merchandise displays.
Maintained visual merchandising standards to create appealing store layouts.
Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Organized and prioritized projects.
Sales Associate
Nautical Tan
Cambridge, Ohio
07.2014 - 10.2017
Maintained cleanliness and organization of sales floor displays.
Operated point-of-sale system for customer transactions efficiently.
Provided product knowledge to customers for informed purchasing decisions.
Greeted customers and provided exceptional customer service.
Answered incoming telephone calls to provide store, products and services information.
Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Applied Business - Fashion Design And Retail Merchandising
Hocking College
Nelsonville, OH
05-2024
Skills
Visual merchandising
Display coordination
Product selection
Display management
Merchandise planning
Point-of-sale systems
Associate training
Team collaboration
Timeline
Merchandise Coordinator
Marshalls
11.2025 - Current
Sales Associate
Marshalls
05.2024 - 11.2025
Merchandise Manager
Vinatge Ora
08.2022 - 05.2024
Sales Associate
Nautical Tan
07.2014 - 10.2017
Associate of Applied Business - Fashion Design And Retail Merchandising