Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Interests
Timeline
Generic

Gabrielle Severson

Chicago,IL

Summary

I am a hands on learner that has a wide set of customer service skills needed to not only create customer connections but to successfully help keep the store running in order. I understand the need for effective communication and sales principles.

Overview

6
6
years of professional experience

Work History

Sale Associate

Old Navy
06.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collected and packaged online orders to be sent to customers

Front of House Staff Member

Noodles and Company
05.2022 - 10.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.

Pet Sitter

Extended Family
06.2021 - 06.2022
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Volunteer

Elementary School
03.2018 - 04.2018
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Organized and managed events and projects as part of community support services.

Education

Bachelor of Arts -

Columbia College Chicago
Chicago, Il
05-2028

High School Diploma -

Performing Institute of Minnesota
05.2024

Skills

  • Time Management
  • POS System Operation
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship Building
  • Cash Handling
  • Adobe Photoshop
  • Event Cleanup
  • Customer Service

Additional Information

3.8 GPA

Lettered in DECA freshman year

Took public speaking course

Accomplishments

  • Awarded “Employee of the Month” in 2022.
  • Received endorsement for studying Media Arts in high school

Interests

  • Graphic Design
  • Cooking
  • DIY and Home Improvement
  • Gardening
  • Backpacking and Hiking
  • Fashion and Style

Timeline

Sale Associate

Old Navy
06.2023 - 08.2024

Front of House Staff Member

Noodles and Company
05.2022 - 10.2022

Pet Sitter

Extended Family
06.2021 - 06.2022

Volunteer

Elementary School
03.2018 - 04.2018

High School Diploma -

Performing Institute of Minnesota

Bachelor of Arts -

Columbia College Chicago

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Gabrielle Severson