I am very interested in an Epic analyst role I would like to bridge my current experience in Patient Access Registration as a supervisor and provide hands on configuration to improve end user efficiency
GABRIELLE SIMONS
Highland Lakes
Summary
Seeking a position that offers challenging responsibilities for personal development and career advancement.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
16
16
years of professional experience
Work History
Patient Access Supervisor
St. Anthony Community Hospital/WMC
Warwick, NY
05.2019 - Current
- Manage daily registration operations in a 24 hour environment
- Support the implementation of EHR systems Cerner and Epic
- Work alongside IT to design, test and deploy solutions
- Utilize and train staff in Phreesia and insurance verification in Experian
- Create and submit Daily copayment collections, deposits and reports using Bank of America CashPRO
- Create and maintain accurate data on new workflows to reflect efficiency
- Create a work schedule for staff each month
- Complete payroll in UKG weekly for the team
- Assist Patient Access Manager to increase productivity and resolve potential billing issues to minimize revenue loss
- Promote a positive work environment and hold monthly staff meetings
- Achieve a 10% increase in point of service collections across department
Lead Patient Access Registrar
St. Anthony Community Hospital/WMC
11.2015 - 05.2019
Personal Care Assistant
St. Anthony Community Hospital/WMC
05.2013 - 11.2015
Customer Service
Shoprite of Warwick
05.2010 - 10.2013
Education
Associate of Applied Science - Business Management
Sussex Community College
Newton, NJ2018
Skills
- Leadership: Team Training, Scheduling, Performance Management, Process Improvement, Payroll
- Revenue Cycle & Compliance: HIPAA, Medicare/Medicaid, Billing, PHI, Regulatory Consent Forms, Point of Service Collections
- Administrative: Insurance Verification, Patient Registration, Revenue Cycle Management
- Implementation/Technical: New EMR Cerner, Phreesia, Experian, Epic, Microsoft Office, CashPRO
- Problem Solving: Critical Thinking, Conflict Resolution
- Communication & Customer Service
Interests
Timeline
Patient Access Supervisor
St. Anthony Community Hospital/WMC
05.2019 - Current
Lead Patient Access Registrar
St. Anthony Community Hospital/WMC
11.2015 - 05.2019
Personal Care Assistant
St. Anthony Community Hospital/WMC
05.2013 - 11.2015
Customer Service
Shoprite of Warwick
05.2010 - 10.2013
Associate of Applied Science - Business Management
Sussex Community College