Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

Gabrielle Sturtevant

Muskegon,MI

Summary

I am currently a college student with 5+ years of work experience who loves engaging and interacting with people. With my knowledge of conflict resolution and customer service skills, I would be a great asset to help your company achieve it's goals.

Overview

6
6
years of professional experience

Work History

Waitress, Line Cook

Olive Garden
Muskegon, MI
02.2022 - Current
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Grilled/sauteed meats and seafood to customer specifications.

Manager

The North Pole Ice Cream Shop
Muskegon, MI
04.2018 - Current
  • Conducted weekly inventories of supplies and components on work floor.
  • Onboarded new employees with training and new hire documentation.
  • Established work schedules to account for changing staff levels and expected workloads.
  • Managed regular payroll submissions for employees.

Childcare Provider

Orchard View Community Education
Muskegon, MI
04.2021 - 02.2022
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.

Front of Store Associate

Target
Muskegon, MI
10.2020 - 04.2021
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Arts And Sciences -

Muskegon Community College
Muskegon, MI
01.2024

Skills

  • Organization and Prioritization
  • Teamwork and Collaboration
  • Servsafe Certified
  • Warm and Welcoming

Accomplishments

    DECA State Finalist (2019)

    DECA National Qualifier (2019)

    NHS Member (2016-2020)


Timeline

Waitress, Line Cook

Olive Garden
02.2022 - Current

Childcare Provider

Orchard View Community Education
04.2021 - 02.2022

Front of Store Associate

Target
10.2020 - 04.2021

Manager

The North Pole Ice Cream Shop
04.2018 - Current

Associate of Arts And Sciences -

Muskegon Community College

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Gabrielle Sturtevant