Gabrielle Van Etten
Michigan City,IN
Summary
Creative and ambitious individual with experience in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Media Sales / Customer Service
Paxton Media Group
Michigan City, IN
09.2024 - Current
- Increased overall customer satisfaction ratings through regular follow-ups post-campaign completion, addressing any concerns or feedback.
- Established long-term relationships with clients, fostering trust and loyalty through exceptional service and communication.
- Created and presented media and advertising packages to prospective customers.
Animal Control Officer
Michigan City Police Department
06.2023 - 05.2024
- Investigated and gathered information regarding animal-related complaints.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
- Provided compassionate assistance during natural disasters or emergencies, effectively coordinating the rescue and sheltering of displaced animals.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
Animal Control Officer
Nashville Animal Control
11.2018 - 10.2022
- Facilitated positive relationships with community members by addressing concerns promptly and professionally.
- Enhanced public awareness of local codes and and laws.
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
Education
Diploma -
Chesterton High School
Chesterton, IN2009
Skills
- Group leadership
- Customer service
- Knowledge of local ordinances
- Licensing Knowledge
- Investigative report preparation
- Customer Service Process Improvement
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Call center experience
- Money handling abilities
- Complaint Handling
Certification
NACA 1
NACA 2
CPR
Timeline
Media Sales / Customer Service
Paxton Media Group
09.2024 - Current
Animal Control Officer
Michigan City Police Department
06.2023 - 05.2024
Animal Control Officer
Nashville Animal Control
11.2018 - 10.2022
Diploma -
Chesterton High School